Austin "AJ" Fields
Shepherdsville,KY
Summary
Self-motivated professional with a strong work ethic, collaborative mindset, and passion for learning. Expertise in automation and extensive knowledge of WMS systems.
Overview
10
10
years of professional experience
Work History
New Business Senior Technical Representative
UPS
Shepherdsville
02.2022 - Current
- Enhanced efficiency by implementing automation for client onboarding including Geek+, Poppick, Locus, SPA, SICK
- Create, manage, and execute UAT scenarios based on business rules and customer requirements
- Partnered with steady state counterparts in various testing phases, ensuring successful transmission of automation knowledge
New Business Technical Representative
UPS
Shepherdsville
10.2020 - 01.2022
- Implemented new clients as part of a cross-functional team
- Collaborator with cross functional teams, create and perform UAT scenarios, provide go live support
- Conducted training for steady-state counterparts to ensure smooth transition of new clients
Steady State Technical Representative
UPS
Louisville
10.2019 - 09.2020
- Provided long term support for steady state accounts in the network
- Created and execute UAT scenarios for new functionality requests
- Collaborated with operations on process enhancements and peak plans
Senior Administrative Assistant
UPS
Shepherdsville
11.2018 - 09.2019
- Order control for the Amerock account
- Optimized operational productivity by effectively managing inter-team communication and collaboration
- Collaborated effectively with the client and management to meet daily and monthly targets
Senior Warehouse Worker
UPS
Brooks
10.2014 - 10.2018
- Executed outbound plans in collaboration with management
- Managed the entire process of order control, picking and shipping duties
- Enhanced communication with management to drive productivity and ensure accountability
Education
Associate - General Business
Jefferson Community and Technical College
Louisville, KY05.2018
Skills
- Softeon Software Proficiency - 6 years of experience
- User Acceptance Testing - Experienced with being lead and supplementary testing resource - 6 years of experience
- Industrial Automation - Experienced with testing and supporting various automation solutions: Geek, Locus, Poppick, SPA, and SICK - 4 years of experience
- Interpersonal Communication - Cross functional experience to meet solution and client requirements - 5 years of experience
- Flexible and Adaptable - Able to work remote, onsite, various shifts, and travel for assignments and projects - 5 years of experience
- Time Management - Accustomed to meeting deadlines for testing windows - 5 years of experience
- Training & Development - Trained steady state counter parts during testing and go live - 4 years of experience
Timeline
New Business Senior Technical Representative
UPS
02.2022 - Current
New Business Technical Representative
UPS
10.2020 - 01.2022
Steady State Technical Representative
UPS
10.2019 - 09.2020
Senior Administrative Assistant
UPS
11.2018 - 09.2019
Senior Warehouse Worker
UPS
10.2014 - 10.2018
Associate - General Business
Jefferson Community and Technical College