Austin Jordan Smith
Crofton,MD
Summary
Dynamic and dedicated Certified Pool Operator with experience at Lighthouse Pool Management. Expert in chemical balancing and emergency response, ensuring water safety and compliance with health codes. Proven ability to resolve conflicts and enhance customer satisfaction while maintaining a secure environment for all patrons. Committed to upholding the highest standards of safety and sanitation.
A dedicated Lifeguard who is consistently vigilant and remains calm and focused in stressful environments. Committed to providing pool safety to swimmers of all ages at a busy local community pool with an average daily attendance of 150. Certified in First Aid/CPR.
Possess strong customer service and communication skills, and teamwork. Skilled in pool maintenance and upkeep.
Overview
1
1
year of professional experience
Work History
Certified Pool Operator
Lighthouse Pool Management
06.2024 - 09.2024
- Worked with diverse types of weather and ground conditions.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
Pool Lifeguard
Lighthouse Pool Management
06.2023 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer optimal support to individuals in distress.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Scanned main areas to monitor for any safety risks.
- Monitored safety of guests in and around swimming pool.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers and storms.
- Upheld hygiene standards in pool and surrounding area.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Education
Student (Junior) -
Crofton High School
Crofton06-2026
Skills
- Emergency response training
- Rescue equipment proficiency
- Threat assessment
- Effective problem-solver and conflict resolution
- Chemical-handling safety
- Chemical balancing
- Water quality testing
- Pool policies enforcement
- Health code compliance
- Sanitation procedures
- Weather monitoring
Affiliations
- Bayside Aquatics
- Boy Scouts Troop 1009
Timeline
Certified Pool Operator
Lighthouse Pool Management
06.2024 - 09.2024
Pool Lifeguard
Lighthouse Pool Management
06.2023 - 09.2024
Student (Junior) -
Crofton High School
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