Austin Keverett
Boiling Springs,SC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Uber Partner
Uber
Spartanburg, SC
10.2023 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
- Maintained cleanliness of interior and exterior of vehicle.
Apartment Leasing Consultant
Fortis Property Group
Spartanburg, SC
03.2022 - 10.2023
- Generated reports related to occupancy numbers, delinquencies, rents received., as requested by management personnel.
- Participated in offsite fairs and events in order to generate interest in the property.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Built brand loyalty by delivering stellar leasing experience to residents and prospects.
- Responded promptly to emails, phone calls, letters, or other inquiries from existing or potential residents.
- Used conflict resolution skills to quickly resolve issues among residents.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Checked rental eligibility by following company's verification process.
- Maintained confidentiality of sensitive information entered into the system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Operated various office equipment such as scanners, printers. when required.
Fulfillment Associate
Amazon
Spartanburg, SC
04.2020 - 09.2023
- Followed safety protocols while operating material handling equipment such as pallet jacks, carts, and conveyors.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Organized boxes, wrapped and moved palletized orders to designated carrier area.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Processed customer orders accurately and in a timely manner.
Education
Associate of Science - Horticulture
05-2023
- Fall/Spring 2023 - Dean's List
Associate of Arts - American Sign Language (ASL)
05-2015
Skills
- Communication
- Time Management
- Schedule Coordination
- Microsoft Office
- Organizational Skills
- Active Listening
- Property Management
- Data Entry
- Community Engagement
- Property Inspections
- Phone and Email Etiquette
- Administrative Support
- Business Administration
- Medical Terminology
- Customer Service-Oriented
- Document Scanning
- Data Accuracy
- Google Suite
Languages
American Sign Language
Native/ Bilingual
References
References available upon request.
Timeline
Uber Partner - Uber
10.2023 - Current
Apartment Leasing Consultant - Fortis Property Group
03.2022 - 10.2023
Fulfillment Associate - Amazon
04.2020 - 09.2023
Spartanburg Community College - Associate of Science, Horticulture
Spartanburg Community College - Associate of Arts, American Sign Language (ASL)