Austin O’Malley
Organizational Communications Professional
Lindenhurst,IL
Summary
Austin O’Malley embodies the essence of Innovation and experience within his everyday work and actions. He is an authoritative and clear communicator with an inspirational style and insightful approach.
Austin is an experienced Communications Professional with a demonstrated history of working in sales, retail and the alternative medicine industry. Skilled in Sales, Communications, Fundraising, Music Production, Percussion, Employee Training and B2B. He is an established professional pursuing a bachelors degree with a focus in Organizational Communications from Eastern Illinois University. Actively seeking roles in multiple fields including sales positions in Medical Sales, Corporate Social Responsibility (Cannabis Industry), Event Planning for music labels and General Sales Roles (B2B). Austin is a proven leader that is ready to make hard decisions and counsel clients and fellow co-workers to long-term success.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Patient Counselor/Designated Training Representative
Curaleaf
Deerfield, IL
08.2020 - 01.2023
- Kind and Compassionate Associate that can Address Any Medical Patient’s Needs (Cater Knowledge and Care to Different Conditions)
- Completed an On-Site 4-month Internship for College Credit Towards Bachelors
- Logistics and Inventory Responsibilities Including Vault and Deliveries
- Maintenance of IDPH Required Compliance and ISP Regulations in the Industry
- Sophisticated Outlook of Relevant Product Knowledge and Current Industry Scene
- On-Site Training Rep for Upkeep of Internal Training for Associates Incl. Vertical and Third Party Information
- Leader in Consultations with Chronic and Terminally Ill Patients.(End-of-Life Care)
- Personable and Trustworthy Salesman, Capable of Assisting Recreational or Medical Patients & Customers
- Hootsuite Social Media Certification
- Event Planning Capabilities B2B
Services Specialist
Office Depot
Gurnee, IL
05.2016 - 10.2020
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Top Associate – One of Top 3 Ranking Sales Associates in the Midwest District
- Highest Sales Conversion Rate (%) for Attachments of Services and Products
- Former Supervisor & Key-Holder Responsible for Some Handling of Funds
- Proficient in Human Relations and Can Effectively Evaluate and Support Customer Needs & De-escalate Issues. (Interpersonal & Relationship Management)
- Leader in Funding School Donation Campaigns for Chicago Title 1 Schools in Need (Independently Raising $5k Worth of Supplies)
Education
Bachelor of Arts - Organizational Communications
Eastern Illinois University
Charleston, IL 08.2021 - 05.2023
Associate of Arts - Sales & Communications
College of Lake County
Grayslake, IL 08.2016 - 12.2020
Skills
Professional Organizational Communication Skills
Music Production, Soccer, & Video Games
I have a deep appreciation for Music Production and Drumming. I have been a musician since 4th grade and I have been playing the drums for over 15 years. I would not be who I am today without my love for music. Soccer is my favorite sport and I played all throughout high school as both a forward and defender. Video games help me connect with family and friends that I do not get to see often so gaming is both a form of entertainment and communication to me. I enjoy creating music with software and I work with a music distributor that sells my music on Itunes, Spotify, Youtube, etc. I also like to travel whenever I can and enjoy going to new places.
Timeline
Bachelor of Arts - Organizational Communications
Eastern Illinois University
08.2021 - 05.2023
Patient Counselor/Designated Training Representative
Curaleaf
08.2020 - 01.2023
Associate of Arts - Sales & Communications
College of Lake County
08.2016 - 12.2020
Services Specialist
Office Depot
05.2016 - 10.2020