Austin Williams
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. . Uses effective communication and problem-solving skills to address client needs and build long-term relationships. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Route Sales Representative
Unifirst
Hewitt, TX
07.2023 - Current
- Developed and maintained strong customer relationships to enhance satisfaction and loyalty.
- Managed daily route schedules to optimize delivery efficiency and meet customer expectations.
- Conducted regular inventory audits to ensure product availability and minimize discrepancies.
- Trained new team members on operational procedures and best practices for route management.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
- Negotiated contracts with clients, securing profitable long-term agreements for the company.
Delivery Driver
FEDEX
Waco, TX
12.2021 - 07.2023
- Loading and Unloading packages from truck.
- Delivering packages to destination safely.
- Scanning and Logging Packages
- Using time management and organization skills to deliver packages efficiently.
- Keeping the work vehicle well maintained and on service schedule.
- Driving standard delivery and box trucks.
Overnight Stocker
HEB
Waco, TX
01.2021 - 12.2021
- Organization and time-management skills
- Customer service skills; service mentality
- Perform repetitive, physical tasks that include heavy lifting.
- Ability to think on your feet and work with agility
- Ability to work as part of a team to meet goals.
- Ability to manage multiple priorities and shift focus between tasks; close attention to detail.
Infinite Landscaping
Waco, TX
04.2020 - 01.2021
- Operate and maintain all ground and gardening equipment. Utilize heavy machinery-tractor, excavators, etc. with efficiency and within safety guidelines.
- Experience constructing irrigation systems, with Masonry and maintaining company inventory.
- Provide innovative techniques to promptly complete assigned duties both independently and as part of a team.
- Oversee general health of greenhouses and provide care for greenery and shrubs maintaining a uniform appearance.
- Followed strict PPE guidelines while interacting with both co-workers and company clients.
- Proven ability to withstand working in a variety of extreme temperatures.
Anderson Glass
Waco, TX
04.2019 - 03.2020
- Installed custom windows and showers which included operating heavy machinery-skyjack, lifts, etc. within safety guidelines.
- Completed off site work assignments independently and as part of a team.
- Maintained company inventory.
- Effectively communicated with clients and team members while following strict Covid-19 PPE guidelines within the workplace.
Security/Floor Staff/Barback
The Melody Ranch
Waco, TX
10.2018 - 04.2019
- Performed tasks to assist the Bartender such as opening/closing duties, stocking bar supplies and cleaning the bar area.
- Maintained a safe environment for patrons and staff by ensuring no one was behaving aggressively or destructively.
Production Manager
Sport Hooks
Waco, TX
09.2014 - 04.2019
- Utilized Design Edge Software to custom design various company products on a CNC Machine. Efficiently operated a CNC Plasma Cam.
- Managed the production process from manufacturing to shipping while maintaining company inventory. Organized the repair and routine maintenance of the production equipment.
- Received and checked supply shipments for accuracy. Trusted by owner to deliver and pick-up company products from outside vendors.
- Traveled to product shows on behalf of the company, independently set up show booths within company standards. Provided excellent customer service and salesmanship to clients during product shows.
- Managed junior staff to include hiring, scheduling work hours and providing job training while ensuring health and safety regulations were met at all times.
Military Police Officer
U.S. Army
Anchorage, AK
04.2011 - 06.2014
- Defused hostile situations with superior negotiation techniques.
- Law enforcement skilled, OC Spray and Taser Certified.
- Responsible for $600,000 of weapons and equipment with no losses.
- Inventoried and kept arms room clean and organized daily.
- Managed 1 to 8 team members at any given time.
- Taught multiple classes on various topics ranging from combatives to weapons and equipment maintenance.
- Researched and developed new Physical Training regiments.
- Awarded the Army Achievement Medal for Outstanding Performance in the Military Police Sandhurst Competition.
- Issued work orders for truck parts as well as weapons parts.
- Participated on multiple company sports teams as an extra-curricular activity.
- Volunteered in the community as a Youth Soccer and Basketball Coach.
Manager
Rosati's Pizza
Waco, TX
05.2007 - 03.2011
- Managed 1 to 15 employees to include scheduling work hours and training new employees.
- Inventoried and stocked restaurant products. Ordered supplies for the kitchen and dining area, received and checked supply orders for accuracy.
- Utilized money handling skills on a daily basis.
- Provided excellent Customer Service to ensure an enjoyable experience for all patrons.
Education
High School Diploma -
Midway High School
Hewitt, TX01.2010
Skills
- Customer retention
- Leads prospecting
- Safe vehicle operation
- Merchandise sales
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
Timeline
Route Sales Representative
Unifirst
07.2023 - Current
Delivery Driver
FEDEX
12.2021 - 07.2023
Overnight Stocker
HEB
01.2021 - 12.2021
Infinite Landscaping
04.2020 - 01.2021
Anderson Glass
04.2019 - 03.2020
Security/Floor Staff/Barback
The Melody Ranch
10.2018 - 04.2019
Production Manager
Sport Hooks
09.2014 - 04.2019
Military Police Officer
U.S. Army
04.2011 - 06.2014
Manager
Rosati's Pizza
05.2007 - 03.2011
High School Diploma -
Midway High School