Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Williams

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. . Uses effective communication and problem-solving skills to address client needs and build long-term relationships. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience

Work History

Route Sales Representative

Unifirst
07.2023 - Current
  • Developed and maintained strong customer relationships to enhance satisfaction and loyalty.
  • Managed daily route schedules to optimize delivery efficiency and meet customer expectations.
  • Conducted regular inventory audits to ensure product availability and minimize discrepancies.
  • Trained new team members on operational procedures and best practices for route management.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
  • Negotiated contracts with clients, securing profitable long-term agreements for the company.

Delivery Driver

FEDEX
12.2021 - 07.2023
  • Loading and Unloading packages from truck.
  • Delivering packages to destination safely.
  • Scanning and Logging Packages
  • Using time management and organization skills to deliver packages efficiently.
  • Keeping the work vehicle well maintained and on service schedule.
  • Driving standard delivery and box trucks.

Overnight Stocker

HEB
01.2021 - 12.2021
  • Organization and time-management skills
  • Customer service skills; service mentality
  • Perform repetitive, physical tasks that include heavy lifting.
  • Ability to think on your feet and work with agility
  • Ability to work as part of a team to meet goals.
  • Ability to manage multiple priorities and shift focus between tasks; close attention to detail.

Infinite Landscaping
04.2020 - 01.2021
  • Operate and maintain all ground and gardening equipment. Utilize heavy machinery-tractor, excavators, etc. with efficiency and within safety guidelines.
  • Experience constructing irrigation systems, with Masonry and maintaining company inventory.
  • Provide innovative techniques to promptly complete assigned duties both independently and as part of a team.
  • Oversee general health of greenhouses and provide care for greenery and shrubs maintaining a uniform appearance.
  • Followed strict PPE guidelines while interacting with both co-workers and company clients.
  • Proven ability to withstand working in a variety of extreme temperatures.

Anderson Glass
04.2019 - 03.2020
  • Installed custom windows and showers which included operating heavy machinery-skyjack, lifts, etc. within safety guidelines.
  • Completed off site work assignments independently and as part of a team.
  • Maintained company inventory.
  • Effectively communicated with clients and team members while following strict Covid-19 PPE guidelines within the workplace.

Security/Floor Staff/Barback

The Melody Ranch
10.2018 - 04.2019
  • Performed tasks to assist the Bartender such as opening/closing duties, stocking bar supplies and cleaning the bar area.
  • Maintained a safe environment for patrons and staff by ensuring no one was behaving aggressively or destructively.

Production Manager

Sport Hooks
09.2014 - 04.2019
  • Utilized Design Edge Software to custom design various company products on a CNC Machine. Efficiently operated a CNC Plasma Cam.
  • Managed the production process from manufacturing to shipping while maintaining company inventory. Organized the repair and routine maintenance of the production equipment.
  • Received and checked supply shipments for accuracy. Trusted by owner to deliver and pick-up company products from outside vendors.
  • Traveled to product shows on behalf of the company, independently set up show booths within company standards. Provided excellent customer service and salesmanship to clients during product shows.
  • Managed junior staff to include hiring, scheduling work hours and providing job training while ensuring health and safety regulations were met at all times.

Military Police Officer

U.S. Army
04.2011 - 06.2014
  • Defused hostile situations with superior negotiation techniques.
  • Law enforcement skilled, OC Spray and Taser Certified.
  • Responsible for $600,000 of weapons and equipment with no losses.
  • Inventoried and kept arms room clean and organized daily.
  • Managed 1 to 8 team members at any given time.
  • Taught multiple classes on various topics ranging from combatives to weapons and equipment maintenance.
  • Researched and developed new Physical Training regiments.
  • Awarded the Army Achievement Medal for Outstanding Performance in the Military Police Sandhurst Competition.
  • Issued work orders for truck parts as well as weapons parts.
  • Participated on multiple company sports teams as an extra-curricular activity.
  • Volunteered in the community as a Youth Soccer and Basketball Coach.

Manager

Rosati's Pizza
05.2007 - 03.2011
  • Managed 1 to 15 employees to include scheduling work hours and training new employees.
  • Inventoried and stocked restaurant products. Ordered supplies for the kitchen and dining area, received and checked supply orders for accuracy.
  • Utilized money handling skills on a daily basis.
  • Provided excellent Customer Service to ensure an enjoyable experience for all patrons.

Education

High School Diploma -

Midway High School
Hewitt, TX
01.2010

Skills

  • Customer retention
  • Leads prospecting
  • Safe vehicle operation
  • Merchandise sales
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities

Timeline

Route Sales Representative

Unifirst
07.2023 - Current

Delivery Driver

FEDEX
12.2021 - 07.2023

Overnight Stocker

HEB
01.2021 - 12.2021

Infinite Landscaping
04.2020 - 01.2021

Anderson Glass
04.2019 - 03.2020

Security/Floor Staff/Barback

The Melody Ranch
10.2018 - 04.2019

Production Manager

Sport Hooks
09.2014 - 04.2019

Military Police Officer

U.S. Army
04.2011 - 06.2014

Manager

Rosati's Pizza
05.2007 - 03.2011

High School Diploma -

Midway High School

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