Auston Holley
North Ogden,UT
Summary
Dynamic sales leader with proven success at Plan B Supply, excelling in client relationship management and sales strategy. Adept at problem-solving and fostering teamwork, I consistently enhance customer satisfaction and loyalty while driving operational efficiency. My strong communication skills and product knowledge have led to significant improvements in service delivery.
Overview
8
8
years of professional experience
Work History
Head of Sales
Plan B Supply
Willard
08.2023 - Current
- Managed key client relationships to enhance customer satisfaction and loyalty.
- Oversaw daily operations of the sales department, ensuring all tasks were completed efficiently.
- Monitored performance metrics to ensure targets were met.
- Attended trade shows and conferences on behalf of the company to promote services and products.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Respond to all incoming messages/calls from potential clients.
- Resolved technical issues to maintain efficient build schedules.
- Update clients on their build regularly.
- Assembly of armored vehicles and other components.
Assistant Store Manager
Mobile One (T-Mobile)
North Ogden, UT
10.2022 - 09.2023
- Focused on achieving monthly store goals to drive overall success.
- Monitored sales performance and identified improvement areas to optimize results.
- Trained and supported new team members in sales techniques to enhance team performance.
- Oversaw inventory management and stock replenishment processes.
- Assist in inventory management and store merchandising.
- Ensured compliance with company policies and procedures during operations.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Freight
Lowes
Ogden
05.2022 - 10.2022
- Executed packdown procedures to optimize storage space and ensure proper merchandise placement.
- Stocked shelves to maintain product availability for customers.
- Organized store products to enhance accessibility and visual appeal.
Freight, unload
Home Depot
Ogden
05.2021 - 05.2022
- Unloaded trucks and organized products for efficient inventory management.
- Executed packdown and packup procedures to maintain organized inventory.
- Organized and stocked shelves with merchandise to improve accessibility for customers.
Assistant manager
Titan Mobile (T-Mobile)
North Ogden
04.2018 - 08.2020
- Managed opening and closing procedures for store and cash registers.
- Monitored and pursued store goals monthly to drive overall success.
- Supported inventory management and optimized store merchandising strategies.
- Train new employees on systems and sales tactics.
- Coaching other employees on assisting customers based on their needs.
- Resolved customer account issues and facilitated payment processes.
Member Service Representative
America First Credit Union
Ogden
11.2019 - 05.2020
- Assisted members in troubleshooting online and mobile banking issues to enhance user experience.
- Guided members through payment processes and rebate applications to ensure timely transactions.
- Assisted members with account inquiries and transaction processing.
- Educated members on credit union products and services.
- Resolved member issues through effective communication and problem-solving skills.
Education
High School -
Clearfield High School
Clearfield, Utah05-2017
Skills
- Sales strategy
- Customer relationship management
- Trade show participation
- Project management
- Price quote preparation
- Product knowledge
- Team leadership
- Client communication
- Communication
- Problem solving
- Critical thinking
- Flexibility
- Teamwork
- Organization
- Personable
- Empathy
Timeline
Head of Sales
Plan B Supply
08.2023 - Current
Assistant Store Manager
Mobile One (T-Mobile)
10.2022 - 09.2023
Freight
Lowes
05.2022 - 10.2022
Freight, unload
Home Depot
05.2021 - 05.2022
Member Service Representative
America First Credit Union
11.2019 - 05.2020
Assistant manager
Titan Mobile (T-Mobile)
04.2018 - 08.2020
High School -
Clearfield High School