Auston Thepharath
Little Rock,AR
Summary
Adept at multitasking and heavy lifting, I enhanced customer satisfaction at Kpot through exceptional service and team leadership. My background spans various roles, from package sorting with UPS to ensuring safe, efficient vehicle deliveries at BMW, demonstrating agility and effective communication. I excel in environments requiring high memory retention and guest engagement, consistently meeting productivity goals.
Overview
3
3
years of professional experience
Work History
Server
Kpot
North Little Rock, AR
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Team Member
Target
Bryant, AR
11.2023 - 05.2024
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Assisted customers in selecting merchandise best suited to needs.
Package Sorter
UPS
Little Rock, AR
10.2023 - 12.2023
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
- Received positive feedback from supervisors for consistently meeting or exceeding productivity goals.
- Demonstrated flexibility by adapting to changes in work schedules during peak holiday seasons or unexpected events.
- Operated various mechanical equipment for efficient package handling, minimizing physical strain and risk of injury.
- Regularly lifted and slid packages weighing up to 85 pounds on conveyor belts to transport items.
Construction Worker
AR Pole Barns
Little Rock, AR
08.2023 - 11.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Delivery Driver
New Age Distributing
Little Rock, AR
02.2023 - 08.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
Vehicle Delivery
BMW
Little Rock
08.2021 - 11.2021
- Expedited vehicle delivery process by conducting thorough pre-delivery inspections and preparations.
- Performed thorough final inspections on assembled trucks, identifying any potential issues and rectifying them before vehicle delivery, guaranteeing customer satisfaction.
- Coordinated seamless vehicle delivery to clients by liaising between transportation providers, customers, and internal departments.
- Ensured timely vehicle delivery by promptly transporting vehicles for customer pickup or service appointments.
Education
Little Rock Central High School
Little Rock, AR2020
Skills
- Memory retention
- Customer service
- Guest engagement
- Sales expertise
- Food safety practices
- Supply restocking
- Multitasking
- Reliability
- Team leadership
- Effective communication
- Conflict Resolution
- Clear Communication
- Power tool Proficiency
- Traffic Safety
- Agility
- Heavy Lifting
Timeline
Server
Kpot
05.2024 - Current
Team Member
Target
11.2023 - 05.2024
Package Sorter
UPS
10.2023 - 12.2023
Construction Worker
AR Pole Barns
08.2023 - 11.2023
Delivery Driver
New Age Distributing
02.2023 - 08.2023
Vehicle Delivery
BMW
08.2021 - 11.2021
Little Rock Central High School