Austyn Fasske
Springdale,AR
Summary
Dynamic office management and scheduling professional with extensive experience optimizing operations, resource allocation, and project timelines. A highly reliable and ethical leader skilled in navigating high-pressure environments and adapting to changing priorities. Proven ability to foster cross-functional collaboration, streamline administrative workflows, and maintain exceptional standards of efficiency and service quality.
Overview
9
9
years of professional experience
Work History
SCHEDULING COORDINATOR
HIGHLANDS ONCOLOGY
Springdale, AR
11.2024 - Current
- Coordinated patient scheduling for multiple oncology specialists, optimizing appointment availability and enhancing patient flow for multiple locations.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Addressing patients questions and concerns to ensure they are comfortable and highly satisfied with their experience.
- Screening patients prior to scheduling and entering data to ensure smooth processing with minimal errors.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Tracking authorization status.
- Maintaining patients' records and confidentiality to secure patients' personal privacy.
Director
Western Arkansas Child Development, Inc.
Springdale, AR
10.2023 - 09.2024
- Includes all responsibilities of Office Manager.
- Managed daily operations.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Established departmental performance goals and provided feedback for underperforming areas.
- Managed program paperwork and child records to comply with state requirements.
- Developed relationships with community organizations to provide additional resources and services to families.
- Engaged with parents and families to build positive relationships for children to thrive.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
- Collaborated with HR on hiring and onboarding staff, managing onboarding documents, and payroll oversight.
- Attended monthly staff training sessions.
- Scheduled and delivered training courses and orientation classes.
- Determined suitability of clearance levels of staff based on results of background checks.
Office Manager
Western Arkansas Child Development, Inc
03.2021 - 10.2023
- Managed office inventory and placed new supply orders.
- Received and processed payments due from customers/clients and promptly contacted clients with past due payments.
- Billing, Enrollments, Facility tours, assisted in classroom and education management, DHS visits, etc.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
Infant/Toddler Lead Teacher
Western Arkansas Child Development, Inc.
07.2018 - 03.2021
- Supervised circle time, free play, outside play and learning and developmental activities.
- Taught children foundational skills in colors, shapes and letters.
- Implemented hands-on, play-based strategies for experiential learning.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Read aloud and played alphabet games to encourage early literacy.
- Observed behavioral issues to alert parents or guardians.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Implemented curriculum to enhance classes with learning-focused activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Gathered materials and resources to prepare for lessons and activities.
- Utilized technology to develop instructional materials and activities for children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Substitute Teacher
Western Arkansas Child Development, Inc
07.2017 - 06.2018
- My responsibilities in all positions are/were to manage the classroom, provide support to staff, create a safe and friendly environment for children, create lesson plans, document development, meet with parents, and much more.
Education
Some College (No Degree) - Nursing/Health Information Management
Northwest Arkansas Community College
Bentonville, ArkansasSome College (No Degree) - Early Childhood Education
University of Arkansas-Fort Smith
Associate - Early Childhood Education
Skills
- Verbal and written communication
- Invoicing
- Facilitating Inventory Orders
- Scheduling
- Customer Service
- Teamwork and collaboration
- Data Entry
- Time management skills
Skills
- Program Management
- Financial Reporting
- Strategies and goals
- Project Management
Timeline
SCHEDULING COORDINATOR
HIGHLANDS ONCOLOGY
11.2024 - Current
Director
Western Arkansas Child Development, Inc.
10.2023 - 09.2024
Office Manager
Western Arkansas Child Development, Inc
03.2021 - 10.2023
Infant/Toddler Lead Teacher
Western Arkansas Child Development, Inc.
07.2018 - 03.2021
Substitute Teacher
Western Arkansas Child Development, Inc
07.2017 - 06.2018
Associate - Early Childhood Education
Some College (No Degree) - Early Childhood Education
University of Arkansas-Fort Smith
Some College (No Degree) - Nursing/Health Information Management
Northwest Arkansas Community College