Aida Trochez
Salt Lake City,UT
Summary
Dynamic leader and problem-solver with a proven track record at Utah Ethnic & Mining Museum of Magna, enhancing organizational efficiency and spearheading strategic initiatives. Skilled in data entry and interpersonal communication, adept at fostering teamwork and driving significant improvements. Demonstrates a strong work ethic and an engaging personality, contributing to substantial organizational achievements.
Overview
5
5
years of professional experience
Work History
Scheduling Coordinator
Orthopedic Spine & Injury Center
Salt Lake City, UT
06.2024 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
President, Board of Directors
Utah Ethnic & Mining Museum of Magna
Magna, UT
05.2021 - Current
- Collections maintenance.
- Accessioning and preservation of collections.
- Managed executive staff recruitment, hiring, and performance evaluations to maintain an effective leadership team.
- Improved organizational efficiency by streamlining processes and overseeing strategic planning initiatives.
- Championed fundraising efforts, securing significant financial support for key programs and initiatives.
- Oversight over incoming and outgoing loans.
- Represented organization at industry conferences and events.
- Managed the organization's brand, ensuring consistent messaging across all platforms and a strong reputation within the community.
- Strengthened board governance by implementing best practices and providing ongoing training for board members.
- Directed crisis management response plans during challenging situations to minimize negative impacts on the organization's reputation.
- Supported marketing efforts by leading social media campaigns that showcased upcoming exhibits and events.
- Coordinate photography of collections.
Laboratory Technician
Zoetis
Salt Lake City, UT
02.2021 - 10.2023
- Accessioning, deaccessioning, reporting conditions, cataloging.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Trained new associates in laboratory procedures and standards.
Museum Guide
The Leonardo
Salt Lake City, UT
11.2019 - 03.2020
- Enhanced visitor experience by providing engaging and informative tours of museum exhibits.
- Served as an ambassador for the institution at community events, promoting its mission while attracting new potential visitors.
- Provided valuable input during the development of new exhibits, combining historical knowledge with visitor interaction insights to create engaging experiences.
- Facilitated workshops for various age groups, introducing participants to different aspects of art history or exhibit themes.
- Developed strong relationships with museum patrons through exceptional customer service and attention to detail.
- Received positive feedback from visitors, resulting in consistently high ratings on review platforms.
- Managed scheduling for guided tours and special events, streamlining operational efficiency during peak seasons.
- Maintained an organized and welcoming environment, allowing visitors to fully immerse themselves in the museum experience.
- Contributed to growing attendance numbers by developing targeted outreach initiatives within the local community.
- Trained new guides on museum policies, procedures, and tour techniques, ensuring a consistent level of quality service across all staff members.
- Ensured visitor satisfaction by addressing questions and concerns in a timely and professional manner.
- Collaborated with museum staff to develop educational materials and programs for diverse audiences.
Education
Master of Arts - Museum Studies
University of Oklahoma
Norman, OK05-2024
Bachelor of Science - Biology
University of Utah
Salt Lake City, UT06-2021
Skills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Teamwork and collaboration
- Attention to detail
- Strategic planning
- Effective leadership
- Organizational management
- Interpersonal and written communication
- Research and documentation
- Engaging personality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Portuguese
Limited Working
Timeline
Scheduling Coordinator
Orthopedic Spine & Injury Center
06.2024 - Current
President, Board of Directors
Utah Ethnic & Mining Museum of Magna
05.2021 - Current
Laboratory Technician
Zoetis
02.2021 - 10.2023
Museum Guide
The Leonardo
11.2019 - 03.2020
Master of Arts - Museum Studies
University of Oklahoma
Bachelor of Science - Biology
University of Utah