Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austyn Greathouse

Blacklick

Summary

Customer Service Specialist with over 6+ years of experience providing sufficient service and skillful support to customers business professions. Currently Involved with HVAC-R training and education at Fortis College.

Overview

9
9
years of professional experience

Work History

Food Preparation Worker

Potbelly's Sandwich Shop
04.2022 - Current
  • Enhanced food presentation by skillfully arranging dishes and garnishing plates.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Conducted regular equipment maintenance checks, keeping kitchen tools in optimal working condition.
  • Streamlined communication between front-of-house and back-of-house teams, improving overall efficiency during service hours.

Supervisor

Teleperformance USA
10.2020 - Current

Making sure all agents are attentive and performing their job duties. In charge or making time adjustments, issues action plans, reviewing agent calls and coaching them if needed and making sure everyone is adhering to all company policies and procedures at all time

Line Cook

Red Robin
12.2019 - 09.2020

I was Line Cook leader for the cold side. I was in charge of making the salads, all appetizers, deserts and more. Also would train the new hires on the proper cooking process and times for meats and more.

Security Officer

First Coast Security Services
09.2019 - 04.2020

I would be in charge of performing daily job tasks such as patrolling the outer perimeter, performing daily door checks, verifying employee badge access and generally making sure what we were securing was being secured properly.

Customer Service

JP Morgan Chase
07.2017 - 05.2018
  • Taking calls assisting customers with needs regarding their Banking Accounts, Mortgage and Credit Card Accounts.
  • Providing exceptional service to customers and my fellow peers to make sure the company goals would get met.

Supervisor/Shift Lead

Pizza Hut
05.2015 - 01.2017

Education

HVAC Certification - HVAC Installation And Repair

Fortis College - Centerville
Dayton, OH
10.2024

High School Diploma -

Licking Heights High School
Pataskala, OH
2014

Skills

  • Priority management
  • Leadership
  • Project Management
  • Team Building
  • Technical Troubleshooting
  • Customer-Focused
  • Adaptable

Timeline

Food Preparation Worker

Potbelly's Sandwich Shop
04.2022 - Current

Supervisor

Teleperformance USA
10.2020 - Current

Line Cook

Red Robin
12.2019 - 09.2020

Security Officer

First Coast Security Services
09.2019 - 04.2020

Customer Service

JP Morgan Chase
07.2017 - 05.2018

Supervisor/Shift Lead

Pizza Hut
05.2015 - 01.2017

HVAC Certification - HVAC Installation And Repair

Fortis College - Centerville

High School Diploma -

Licking Heights High School
Austyn Greathouse