Andrew Lambert
Addison,IL
Summary
Thorough Service Technician with a proven track record throughout my career, enhancing customer satisfaction through expert installation, repair, and preventive maintenance. Demonstrated leadership at Reliable Automotive Repair, boosting team productivity by sharing knowledge. Skilled in troubleshooting and maintaining customer relations, I am both mechanically adept and professionally courteous, ensuring high-quality service delivery.
Overview
5
5
years of professional experience
Work History
Service Technician
Vermeer Midwest
04.2022 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Lead Service Technician
Reliable Automotive Repair
03.2021 - 03.2022
- Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
- Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties.
- Enhanced team productivity, sharing thorough training sessions for new technicians.
Warehouse Associate
Entire Car Protection (ECP)
10.2019 - 02.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Associate of Applied Science - Automotive Service Technology
College of DuPage
Glen Ellyn, IL05.2010
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Maintaining Customer Relations by Providing Positive Customer Service
- On the Spot Problem Solution
- Travel and On Site diagnostic and Repair
- Punctual and Reliable
- Mechanical abilities
- Flexible and Adaptable
- Professional and Courteous
Affiliations
- 3rd Degree Master Mason
Additional Information
Avid adventurer and traveler, I work well under pressure and I love having a healthy work and life balance. Always upfront and honest, I care about the quality of my work, and really care to foster a positive and healthy work environment where we can all grow and become better together. Work can sometimes be a second home, and having good relationships in the workplace create synergy that help drive productivity forwards.
Languages
Spanish
Limited Working
Timeline
Service Technician
Vermeer Midwest
04.2022 - Current
Lead Service Technician
Reliable Automotive Repair
03.2021 - 03.2022
Warehouse Associate
Entire Car Protection (ECP)
10.2019 - 02.2021
Associate of Applied Science - Automotive Service Technology
College of DuPage
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