Autumn Ashbrook

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to build rapport and loyalty.

Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
• Collaborated with team members to ensure smooth operations during peak hours and special events.
• Participated in staff meetings and trainings to stay current on industry trends and best practices.
• Maintained high standards of food safety and sanitation by regularly cleaning work areas and equipment.
• Improved customer satisfaction by efficiently handling orders, inquiries, and complaints.
• Reduced shrinkage by properly wrapping, storing perishable items according to guidelines.
• Kept display cases stocked, visually appealing, and up-to-date with daily specials or promotions.
• Prepared custom sandwich orders, meeting individual preferences while adhering to quality standards.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Offered product samples to customers, generating additional sales through taste-testing.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.