Autumn Belle
Olympia
Summary
Detail-oriented professional with experience in healthcare support and customer service. Proficient in electronic health records and patient scheduling. Aiming to leverage strong communication and collaboration skills to improve operational efficiency and patient satisfaction.
Overview
6
6
years of professional experience
Work History
Medical Support Assistant
Madigan Army Medical Center, MAMC
Tacoma
08.2024 - Current
- Supported healthcare professionals with administrative tasks and patient assistance.
- Maintained accurate patient records utilizing electronic health record systems.
- Facilitated communication between patients and medical staff to improve care experience.
- Processed insurance information while verifying patient eligibility for services.
- Entered verified patient demographic and insurance data into electronic medical system.
- Recorded accurate messages from telephone calls and relayed to appropriate staff.
Crew Member
McDonalds
Lacey
11.2022 - 08.2024
- Provided exceptional customer service in fast-paced environment.
- Operated cooking equipment and adhered to food safety standards.
- Prepared and assembled menu items efficiently for customers.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to ensure smooth operations during peak hours.
- Assisted in training new crew members on tasks and procedures.
Team Member
Taco Bell
Lacey
08.2022 - 11.2022
- Assisted customers by providing product information and addressing inquiries promptly.
- Operated point-of-sale systems for processing transactions and managing cash accurately.
- Assisted with food preparation and maintain cleanliness standards
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
eCommerce Clerk
Pick N Save
Phillips
02.2022 - 05.2022
- Assisted customers with online grocery orders and pickup coordination.
- Exhibited excellent communication with customers regarding order updates and substitutions.
- Operated POS system and processed transactions accurately.
- Maintained organization and efficiency in a fast-paced environment.
- Trained and supported new employees with daily responsibilities.
Cashier
A&W® Restaurants
Phillips
07.2020 - 02.2022
- Processed customer transactions using point-of-sale system efficiently.
- Assisted customers as the first point of contact while providing friendly service.
- Handled cash, credit, and gift card payments accurately.
- Resolved customer complaints professionally to enhance satisfaction experiences.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
River Ridge High School
Lacey, WA06-2023
Phillips High School
Phillips, WISkills
- Cash Handling & POS Systems
- Multitasking in Fast-Paced Environments
- HIPAA compliance
- Patient scheduling
- Microsoft office suite proficiency
- Time management
- Electronic health records
- Data entry accuracy
- Adminitrative Support
- Customer relationship management
- Employee training
Timeline
Medical Support Assistant
Madigan Army Medical Center, MAMC
08.2024 - Current
Crew Member
McDonalds
11.2022 - 08.2024
Team Member
Taco Bell
08.2022 - 11.2022
eCommerce Clerk
Pick N Save
02.2022 - 05.2022
Cashier
A&W® Restaurants
07.2020 - 02.2022
High School Diploma -
River Ridge High School
Phillips High School