Shelbie Davis
Waxahachie,USA
Summary
Self-motivated and highly reliable medical professional with almost 2 years of experience in administrative support, patient care, and medical office management. Demonstrated ability to assist medical teams, manage patient records, and provide top-notch customer service. Skilled in medical terminology, scheduling, and maintaining confidentiality in accordance with HIPAA. Seeking opportunities to leverage my experience and continue developing my skills in a dynamic healthcare setting.
Knowledgeable with strong background in administrative support, enhancing team efficiency and project coordination. Successfully managed schedules, communications, and logistics to streamline operations. Demonstrated organizational skills and adaptability in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Team Assistant
Mind Above Matter, LLC
05.2023 - Current
- Assist nurse practitioners by coordinating patient care and providing administrative support
- Process medication orders and communicate with pharmacies to ensure timely refills
- Complete and submit FMLA and STD paperwork for clients
- Manage and maintain accurate scheduling for practitioners, ensuring full appointment schedules
- Answer incoming calls from clients, address inquiries, and schedule appointments
- Conduct follow-up calls with clients who have discharged from IOP/PHP programs to ensure they have received referrals for outside care
Medical Assistant
Peaceful Minds Psychiatry
03.2023 - Current
- Provide administrative and clinical support in a private practice setting
- Coordinate prescription refills and assist with the completion of ROI (Release of Information) requests
- Prepare and send therapy and testing referrals to clients
- Manage client scheduling, ensuring appointments are efficiently coordinated
- Draft letters for clients, including ESA (Emotional Support Animal) documentation and diagnosis letters
Barista/Lead/Cashier
Target
04.2017 - Current
- Lead team in customer service, inventory management, and cash handling
- Maintain an organized work environment while ensuring customer satisfaction
- Operate POS systems, process transactions, and balance cash drawers
- Train new staff on company policies and customer service procedures
Server
Kings Cafe
11.2019 - 06.2020
- Managed high-volume customer interactions in a fast-paced café environment
- Greeted guests, took orders, and ensured timely food delivery
- Provided excellent customer service, addressing any concerns promptly
- Handled cash transactions and maintained cleanliness throughout the café
Daycare Teacher
Punkin Patch Daycare
05.2015 - 06.2017
- Educated and supervised young children in a daycare setting
- Created and implemented engaging educational activities
- Managed classroom organization and communicated with parents regarding child progress
Education
No Degree - Speech And Language Pathology
Dallas College
Dallas, TX05-2027
Early Childhood Intervention -
Hill College
Hillsboro, TX12.2017
Skills
- Medical Terminology
- HIPAA Compliance
- Medical Scheduling
- Medical Records Management
- Psychiatry Experience
- Microsoft Office Suite
- Cash Handling & POS Systems
- Administrative Support
- Customer Service
- Patient Interaction
- Organizational Skills
- Time Management
- Document management
- File organization
- Calendar management
Certification
[Insert any relevant certifications here, if applicable]
References
Available upon request.
Timeline
Medical Team Assistant
Mind Above Matter, LLC
05.2023 - Current
Medical Assistant
Peaceful Minds Psychiatry
03.2023 - Current
Server
Kings Cafe
11.2019 - 06.2020
Barista/Lead/Cashier
Target
04.2017 - Current
Daycare Teacher
Punkin Patch Daycare
05.2015 - 06.2017
Early Childhood Intervention -
Hill College
[Insert any relevant certifications here, if applicable]
No Degree - Speech And Language Pathology
Dallas College
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