GOLD WINNA JOY DE LEON
El Paso,TX
Summary
Experienced medical assistant with a passion for providing excellent care to patients. Well versed in medical terminology and procedures, with a keen eye for detail. Proven ability to work independently and remotely in a fast-paced and ever-changing environment. Dedicated to providing a seamless patient experience from start to finish.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant- Medical Liaison Team
ORR- DHHS- Garda-World Federal Services
Ft. Bliss (HYBRID-REMOTE), TX
12.2022 - 06.2023
- Demonstrated mastery of outbound and inbound representative call script.
- Proficient in all Administration of Children and Families of the Office of the Refugee Resettlement reporting systems, in compliance with GARZA and FLORES criteria
- Responsible for TAR, Referrals, Inpatient admissions and UC's Prescription
- Worked alongside caseworkers and reunified over 10,000 UC's
Medical Assistant and Medical Administration Scribe
ORR-DHHS-Garda-World Federal Services
Ft. Bliss (HYBRID-REMOTE), TX
01.2022 - 12.2022
- Demonstrated mastery of outbound and inbound representative call script.
- Triaged over 10,000 Unaccompanied Children
- Collected and documented UC's medical information including taking vital signs
- Administered rapid strep, flu and Covid-19 tests, in addition to One step pregnancy test
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
- Developed and implemented discharge plans for UC's
- Accountable for over UC's immunization records including TX IMMUNIZATIONS AND COVID-19 Vaccine administration
Certified Medical Assistant (Externship)
Primary Healthcare Physicians
El Paso, TX
04.2021 - 05.2021
- Checked in all patients for appointments
- Data Entry, scanned insurance cards and enter all demographic information into EHR
- Took vital signs, specimens and performed other clinical procedures
- Administered medications and injections including vaccinations/immunizations
- Performed EKG and Stress tests to patients
- Transmitted prescriptions and prescriptions refills as directed
Human Resource Specialist (Contractor)
Military Personnel Division, Department of Defense
Ft. Bliss, TX
07.2018 - 12.2020
- Answered Inbound and outbound calls
- Created Deployment and Reassignment orders for Soldiers/Service Member
- Processed Biweekly Reports
- Conducted Levy Briefing for Service Member's Overseas Assignment
- Expert Data Entry Level
- Inspected Service Member's Sensitive Documents for Processing
- Appointment Scheduling for Service Members
- Verified and Corrected Pay and entitlements for Officers and High-Ranking Officials.
United States Army Soldier- Human Resource Specialist (42A)
United States Army- Department of Defense
Ft. Bliss, TX
09.2016 - 07.2018
- Orderly Room Personnel Clerk- Expert Data Entry
- Sorted classified information according to guidelines
- Organized incoming and outgoing workflow for daily operations
- Conducted section training to improve customer service relations
- Resolved different pay inquiries in a timely manner
- Conducted numerous personnel actions such as awards, processing personnel changes, processing enlistment bonuses
- Reviewed multiple performance plans, and performed quarterly records reviews
- Assisted Officers and Higher-Ranking Officials to process and update records.
Education
Associate of Applied Science - Medical Coding And Billing
Southwest University At El Paso
El Paso, TX05-2024
Associate of Applied Science - Medical Assisting
Southwest University At El Paso
El Paso, TX05-2021
Skills
- Patient Referrals
- Treatment Coordination
- Clinical Management
- Intake And Discharge
- Medical Billing And Coding
- Insurance Requirements
- Insurance Verification
- Healthcare Coding Competency
- Vital Sign Monitoring
- Data Verification
- Clinical Documentation
- Medical Terminology
Certification
- Certified Clinical Medical Assistant (NHA) | December 2020- February 2025
- United States Army- Basic Leader Course | August 2017
- United States Army - Basic Combat Training | June 2015
Timeline
Medical Assistant- Medical Liaison Team
ORR- DHHS- Garda-World Federal Services
12.2022 - 06.2023
Medical Assistant and Medical Administration Scribe
ORR-DHHS-Garda-World Federal Services
01.2022 - 12.2022
Certified Medical Assistant (Externship)
Primary Healthcare Physicians
04.2021 - 05.2021
Human Resource Specialist (Contractor)
Military Personnel Division, Department of Defense
07.2018 - 12.2020
United States Army Soldier- Human Resource Specialist (42A)
United States Army- Department of Defense
09.2016 - 07.2018
Associate of Applied Science - Medical Coding And Billing
Southwest University At El Paso
Associate of Applied Science - Medical Assisting
Southwest University At El Paso
- Certified Clinical Medical Assistant (NHA) | December 2020- February 2025
- United States Army- Basic Leader Course | August 2017
- United States Army - Basic Combat Training | June 2015
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