Autumn Burkes
Aubrey
Summary
Compassionate veterinary technician experienced in surgical assistance and client education. Adept at maintaining accurate medical records and ensuring a supportive environment for both pets and their owners, committed to elevating standards of pet care.
Overview
9
9
years of professional experience
Work History
Veterinary Technician
Wellness center of little elm
Little Elm
06.2022 - Current
- Assisted veterinarians during examinations and surgical procedures.
- Administered medications and vaccines to animals as directed by veterinarians.
- Monitored animal health and reported changes to the veterinary team.
- Prepared and maintained medical records for all patients at the wellness center.
- Educated pet owners on proper care, nutrition, and preventive health measures.
- Managed inventory of medical supplies and ensured proper storage conditions.
- Performed routine laboratory tests to assist in diagnosing animal conditions.
- Maintained cleanliness and organization of examination rooms and treatment areas.
Veterinary Receptionist
wellness center of little elm
Little Elm
11.2021 - 06.2022
- Greeted clients and pets, providing a welcoming environment.
- Scheduled appointments using clinic management software.
- Managed patient records, ensuring accuracy and confidentiality.
- Answered phone calls, addressing inquiries and concerns promptly.
- Processed payments and maintained accurate financial records.
- Assisted veterinary staff with patient check-ins and examinations.
Server Trainer
Berries and Batter Highland Village
Highland village
04.2021 - 11.2021
- Trained new servers on menu knowledge and service standards.
- Conducted regular training sessions to enhance team skills and efficiency.
- Assisted in developing training materials for server onboarding processes.
- Coordinated with management to schedule training shifts for new employees.
- Evaluated server performance and provided constructive feedback for improvement.
- Maintained a positive work environment through effective communication and support.
- Demonstrated proper serving techniques and customer interaction best practices.
- Collaborated with kitchen staff to ensure seamless service delivery during shifts.
- Provided exceptional service to high volume of daily customers.
Manager
Egg house Cafe
Denton
08.2019 - 01.2021
- Supervised daily operations and staff activities at a busy cafe.
- Trained new employees on customer service and food preparation standards.
- Managed inventory levels to ensure product availability and freshness.
- Developed staff schedules to optimize coverage during peak hours.
- Ensured compliance with health and safety regulations in food handling.
- Coordinated with suppliers to maintain quality ingredients and supplies.
- Resolved customer complaints promptly to enhance dining experience.
- Implemented process improvements to streamline cafe operations effectively.
- Monitored staff performance and addressed issues.
Receptionist
Dove Creek Animal Hospital
Bent Oaks
02.2018 - 08.2019
- Greeted clients and their pets upon arrival at the animal hospital.
- Managed appointment scheduling and maintained the reception area's organization.
- Handled incoming calls and addressed client inquiries effectively.
- Processed patient records and updated information in the database.
- Assisted veterinarians with administrative tasks during busy periods.
- Coordinated client communications regarding pet care and follow-up visits.
- Maintained inventory of office supplies and ordered replacements as needed.
- Ensured a welcoming environment for clients and their animals at all times.
Kennel Technician
Dove Creek Animal Hospital
Bent Oaks
02.2018 - 08.2019
- Cleaned and maintained kennel areas for optimal pet comfort and hygiene.
- Monitored animal health and behavior, reporting concerns to veterinary staff.
- Assisted in feeding and administering medications to animals as directed.
- Provided companionship and socialization for animals during their stay.
- Coordinated with team members to ensure efficient daily operations.
- Maintained accurate records of animal care and health observations.
- Implemented safety protocols for handling animals during grooming or playtime.
Infant Teacher
Childrens Lighthouse
Lewisville
08.2017 - 02.2018
- Designed engaging lesson plans for infants to promote early childhood development.
- Implemented daily activities that fostered social and emotional growth in children.
- Collaborated with parents to discuss child progress and address concerns effectively.
- Maintained a safe and nurturing classroom environment for infants and toddlers.
- Observed children's behavior to identify developmental milestones and needs.
- Trained and mentored new staff on classroom management techniques and curriculum delivery.
- Organized sensory play activities that stimulated cognitive skills in young learners.
Shift Supervisor
Wingstop
Crossroads
12.2016 - 06.2017
- Supervised daily operations to ensure efficient workflow in fast-paced environment.
- Trained and mentored team members on food safety and customer service standards.
- Coordinated staff schedules to optimize coverage during peak hours and events.
- Handled inventory management, including ordering supplies and tracking stock levels.
- Enforced compliance with health regulations to maintain cleanliness and safety standards.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Conducted performance evaluations for team members to enhance productivity and morale.
- Implemented training programs to improve team skills in food preparation techniques.
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Education
High School Diploma -
Edward Marcus
Flower Mound01-2016
Skills
- Surgical assistance
- Medication administration
- Veterinary diagnostics
- Medical record management
- Client education
- Animal health monitoring
Languages
French
Limited
Timeline
Veterinary Technician
Wellness center of little elm
06.2022 - Current
Veterinary Receptionist
wellness center of little elm
11.2021 - 06.2022
Server Trainer
Berries and Batter Highland Village
04.2021 - 11.2021
Manager
Egg house Cafe
08.2019 - 01.2021
Receptionist
Dove Creek Animal Hospital
02.2018 - 08.2019
Kennel Technician
Dove Creek Animal Hospital
02.2018 - 08.2019
Infant Teacher
Childrens Lighthouse
08.2017 - 02.2018
Shift Supervisor
Wingstop
12.2016 - 06.2017
High School Diploma -
Edward Marcus