Summary
Overview
Work History
Education
Skills
Timeline
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Autumn Claycomb

Autumn Claycomb

Topeka

Summary

I am diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Student Treasures
05.2024 - 12.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Efficiently and professionally spoke to secretaries and teachers about their class projects.

Food Service Worker

Canes Chicken Fingers
07.2023 - 11.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Sales Associate

Walgreens
03.2020 - 07.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Science - Radiology

University of Oklahoma
Norman, OK
05-2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Client relations
  • Customer satisfaction measurement
  • Team development

Timeline

Customer Service Representative

Student Treasures
05.2024 - 12.2024

Food Service Worker

Canes Chicken Fingers
07.2023 - 11.2023

Sales Associate

Walgreens
03.2020 - 07.2020

Associate of Science - Radiology

University of Oklahoma

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Autumn Claycomb