Dedicated professional skilled in time management and problem-solving, with experience in front desk operations and file management. Committed to improving customer satisfaction and streamlining processes to elevate member experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Pure Gym
02.2023 - Current
Managed front desk operations, ensuring efficient check-in and check-out processes.
Provided exceptional customer service, addressing member inquiries and resolving issues promptly.
Coordinated membership sales and promotions, enhancing member engagement and retention strategies.
Maintained cleanliness and organization of reception area to create welcoming environment for members.
File Clerk
Parkview Terrace Accounting
05.2022 - 01.2023
Organized and maintained accurate filing systems for financial documents.
Processed incoming paperwork efficiently, ensuring timely access to records.
Implemented labeling system that improved document retrieval speed and accuracy.
Assisted in data entry tasks to support accounting operations and reporting needs.
Conducted regular audits of files to maintain compliance with organizational standards.
Education
Public Health
BMCC
Manhattan, NY
05.2028
High School Diploma -
Williamsburg Prep High School
Brooklyn, NY
06.2021
Skills
Time management
Problem-solving skills
Listening skills
Guest relations
Certification
EKG certification completed at New York Medical Carer Training Center