Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Autumn Cook

Charlotte,NC

Summary

I'm seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving capabilities. I'm a detail-oriented team player with strong organization efficiency, as well as a high functioning perfectionist, so I will absolutely put rigorous standards on myself to achieve the best out of any situation. I have the ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. If need be I will always take on more responsibility's and work to achieve high goals with team members. I've always enjoyed working within a partnership, so I believe I have a great understanding of communication and coaching artistry.

Overview

2
2
years of professional experience

Work History

Waitress

Steamers Sports Pub Bill Nolen 704-996-2142
05.2021 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Checked guests' identification before serving alcoholic beverages.

Education

High School Diploma -

Andrew Jackson High School
Kershaw, SC
06.2021

Skills

  • Communication
  • Leadership
  • Project Management
  • Skilled Collaborator
  • Adaptive and Rapid
  • Solutions Oriented Professional
  • Perfectionist
  • Critical Thinking

Accomplishments

My biggest accomplishment was probably graduating high school. I know that probably sounds awful, but high school was a very challenging time for me. Balancing so much on my shoulders at one time put a lot of stress on my body and mental health, there were many times where I contemplated dropping out, but I stuck with it. I knew that once they said my name in front of my fellow alumni and family members, as I shook hands with my principals and took one last picture with my diploma it would all be worth it in the end. Graduation was by far one of the most frightening, yet blissful times in my life. I knew what I was, but not what I may be and that in itself was mortifying. Yet, it has been such an honor to be able to embark on this new journey of mine, I was always told "wherever I go, go with all my heart." That statement gives me goosebumps every time I repeat it to myself and it has shaped me into the women I am today. Failure will always be the condiment that gives flavor its success and if opportunity doesn't knock, build a door.

Timeline

Waitress

Steamers Sports Pub Bill Nolen 704-996-2142
05.2021 - Current

High School Diploma -

Andrew Jackson High School
Autumn Cook