AUTUMN COOPER
Magnolia,TX
Summary
Driven Server Manager with 2+ years of experience in fast-paced dining environments. Expertise in team leadership, customer satisfaction, and operational efficiency. Skilled in staff training, inventory management, and ensuring compliance with health regulations. Committed to fostering a welcoming atmosphere and delivering exceptional dining experiences.
Overview
4
4
years of professional experience
Work History
Server
242 Pub & Grill
Magnolia, TX
12.2021 - Current
- Greeting customers and taking their food and beverage orders
- Suggesting menu items and answering any questions customers have about the menu
- Delivering food and beverages to customers in a timely and accurate manner
- Checking back with customers to ensure they are satisfied with their meals
- Cleaning and setting tables, and organizing dining area
- Managing cash and credit card transactions, including making change and processing payments
- Handling customers complaints or issues in a professional and courteous manner
- Adhering to all health and safety regulations and restaurant policies and procedures
Pizza Maker
Papa John's Pizza
Magnolia, TX
12.2020 - 03.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods
- Cleaned and sanitized work areas, utensils and equipment
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety
- Operated pizza oven and other kitchen equipment
Cashier
Freddys Frozen Custard & Steakburgers
Magnolia, TX
04.2020 - 11.2020
- Performed cash, card and check transactions to complete customer purchases
- Greeted customers entering the store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Welcomed customers and helped determine their needs
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
- Used POS system to enter orders, process payments and issue receipts
- Answered questions about store policies and addressed customer concerns
Education
Business Administration And Management
Lone Star College
Diploma - AP Courses in Both English And Science, And Multip
Magnolia High School
05.2022
Skills
- Cash Handling
- To-Go Order Preparation
- Price Memorization
- Sales Expertise
- Assist Customers
- Pos Operation
- Time Management
- Meal Planning and Preparation
- Child Development
- Attention to Detail
- Flexible and Adaptable
Timeline
Server
242 Pub & Grill
12.2021 - Current
Pizza Maker
Papa John's Pizza
12.2020 - 03.2021
Cashier
Freddys Frozen Custard & Steakburgers
04.2020 - 11.2020
Business Administration And Management
Lone Star College
Diploma - AP Courses in Both English And Science, And Multip
Magnolia High School