Autumn Cox
Newport,USA
Summary
Licensed insurance professionals with a proven track record of building and growing a high-performing personal lines book of business are sought after. These professionals are known for their strong client relationships, consistent new business production, and proactive service and coverage reviews, which contribute to high retention rates. They possess the experience to balance sales growth with policy servicing, ensuring a profitable and stable portfolio.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Property & Casualty insurance Agent
Billow Insurance LLC
Halifax, PA
01.2021 - Current
- Property, casualty, allied lines.
- Drove exceptional premium growth, increasing Total Direct Written Premium (DWP) from approximately $16K in 2021 to over $550K by 2025, representing multi-year exponential growth and top-tier production within the agency.
- Consistently expanded the client base through strong prospecting and referrals, generating significant year-over-year increases in New Direct Written Premium (New DWP) and establishing a stable, recurring book of business.
- Maintained high client retention rates averaging roughly 80–90%+, demonstrating strong relationship management, policy servicing, and renewal strategy.
- Managed policy performance and loss exposure through proactive service and coverage review, helping maintain healthy claims ratios and agency profitability.
- Ranked among the leading agents in premium growth and policy count expansion across multiple product lines including personal auto, home, renters, and umbrella policies.
- Utilized data from agency performance reports to identify growth opportunities, improve retention strategies, and monitor claims trends within the assigned book of business.
- Built a sustainable and diversified book of business, balancing new client acquisition with long-term retention and cross-selling opportunities.
Life Insurance Agent
Billow Insurance LLC
Halifax, PA
10.2020 - Current
- Whole life, term life, annuities, (completed annuities suitability), long term care completed.
Notary Public
Halifax, PA
02.2019 - Current
Receptionist
Billow insurance agency
Halifax, PA
11.2018 - Current
- The job duties include, answering telephone, transferring calls, taking payments, accessing Microsoft word documents, printing out as requested documents, ensuring all documents are returned and scanned in a timely manner.
Branch Banker II
BB&T
Halifax, MA
09.2016 - 11.2018
- I have over accomplished on my job duties and was promoted to a branch banker II, I am the compliance “go to” for the surrounding areas to reach out to me, I help by ensuring all logs are completed promptly and correctly with follow our auditors requests and helping auditors with tasks and researching BOM procedures, I am vault attendant I comply with ICE limits set into place to ensure an excessive amount is not in branch, I am branch merchandiser I make sure all brochures all up to date and current versions are out for client viewing, I am also branch orderer I make sure all supplies are in stock to keep the branch functioning without a hiccup!
Foreman
ACPI
Thompsontown, PA
11.2013 - 10.2015
Education
High school diploma or GED - undefined
Skills
Sales
Team Work
Reliability
Time management
Integrity and ethics
Product knowledge
Client retention
Goal-oriented mindset
Underwriting
Certification
- Property and Casualty License October 2020 to July 2023
- Insurance Producer License
- Life & Health Insurance License
Additional Information
- Communication
- Team oriented
Timeline
Property & Casualty insurance Agent
Billow Insurance LLC
01.2021 - Current
Life Insurance Agent
Billow Insurance LLC
10.2020 - Current
Notary Public
02.2019 - Current
Receptionist
Billow insurance agency
11.2018 - Current
Branch Banker II
BB&T
09.2016 - 11.2018
Foreman
ACPI
11.2013 - 10.2015