Shawn Carey
Sewell,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Property & Casualty Insurance Agent
Carey Stephan Massi Insurance Agency
Maple Shade, NJ
09.2019 - Current
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Advised customers on the best ways to minimize risks associated with their assets.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Maintained accurate records of all insurance transactions using computer software systems.
- Responded to customer inquiries and problems to promote great service.
- Processed payments received from clients promptly according to established procedures.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Achieved repeat business and referrals through personalized services.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Developed appropriate quotes based on risk information.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Stayed abreast of industry changes to amend insurance programs for existing and prospective clients.
Education
Associate of Applied Science - Business Administration And Management
University of Phoenix
Tempe, AZ04-2012
Associate of Applied Science - Business Administration And Management
South University
Savannah, GA04-2012
Skills
- Customer Retention
- Account Management
- Insurance Sales Strategy
- Asset Protection Expertise
- Policy Adjustment Knowledge
- Client Retention
- Team Training and Development
- CRM Tracking
- Proposal Preparation
- Client Account Management
- Consultative Sales Techniques
- Appointment Management
- Customer Service
- Product Knowledge
- Policy Management Expertise
- Risk Management
- Carrier Relations
- Deductible Expense Identification
- Account Retention
- New Business Development
- Customer Needs Assessment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Property & Casualty Insurance Agent
Carey Stephan Massi Insurance Agency
09.2019 - Current
Associate of Applied Science - Business Administration And Management
University of Phoenix
Associate of Applied Science - Business Administration And Management
South University