AUTUMN CRISS
Massillon
Summary
Dynamic customer service and banking professional with extensive experience at Stark Federal Credit Union. Recognized for exceptional problem-solving abilities and effective communication skills, with proficiency in Microsoft Excel and leadership. Dedicated to enhancing member satisfaction and operational efficiency, consistently surpassing performance expectations in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
MSR
Stark Federal Credit Union
Canton
05.2023 - 03.2025
- As a member service rep, we are expected to take care of the members' banking needs.
Assistant Manager
J&K Subway
East Canton
12.2021 - 10.2023
- As an assistant manager, we were expected to take care of customer and facility needs.
Resident Assistant
St. Joesph Senior Living
Louisville
09.2021 - 12.2021
- As a resident assistant, we would take care of our residents and assist the residents in any way necessary.
Crew Member
McDonald's
Louisville
09.2019 - 09.2021
- As a crew member, we were to keep up on customer needs while also maintaining the cleanliness of the store.
Education
High School Diploma -
Louisville High School
Louisville05-2022
Skills
- Problem-solving
- Communication skills
- Customer support
- Microsoft Office
- Critical thinking
- Microsoft Excel
- Financial services
- Communication
- Leadership
- Computer skills
- Banking
- Customer service
Certification
- CNA Certification (expected 6/3/2025)
Timeline
MSR
Stark Federal Credit Union
05.2023 - 03.2025
Assistant Manager
J&K Subway
12.2021 - 10.2023
Resident Assistant
St. Joesph Senior Living
09.2021 - 12.2021
Crew Member
McDonald's
09.2019 - 09.2021
High School Diploma -
Louisville High School
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