Sujata Rai
Middletown,OH
Summary
Dynamic professional with strong customer service skills and cash handling expertise. Proven ability to build relationships and resolve issues efficiently, ensuring high levels of client satisfaction.
Recently graduated with an Associate of Applied Science Business Management in Health Care Support System. I have experience in customer service, financial transaction, and client relation building and management. Strong communication, organizational, and problem-solving skills with a passion for healthcare administration, office operations, and delivering exceptional patient and customer experiences.
Overview
1
1
Language
2
2
years of professional experience
Work History
MSR
Sharefax
Mason, Ohio
11.2025 - Current
- Deliver the best of customer services to members and nonmembers
- Assist customers with account inquiries and provided tailored product information to enhance satisfaction.
- Built and maintained client relationships through quality, personalized interactions.
- Handled large volumes of currency swiftly and accurately, ensuring minimal errors in transactions.
- Processed cash transactions precisely at point of sale, contributing to efficient customer service.
Team member/cashier
HHS
Mason, OH
06.2024 - 10.2025
- Processed customer transactions efficiently and accurately at the register.
- Resolved customer complaints professionally, enhancing customer satisfaction and loyalty.
- Trained new cashiers on register operations and customer service techniques, ensuring consistent service quality. on procedures and customer service standards.
- Collaborated with team members to streamline store operations and improve customer experience.
- Maintained cleanliness and organization of the checkout area and surrounding displays.
- Upheld high standards of productivity and quality in operations.
Education
Associate of Applied Science - Business in Healthcare Support Systems
Southwest University
El Paso, TX02-2026
Skills
- Client relationship management
- Problem resolution
- Customer service
- Team collaboration
- Data entry accuracy
- Planning
- Problem-solving
- Google drive
- Computer skills
- Relationship building
Languages
Nepali
Native/ Bilingual
Timeline
MSR
Sharefax
11.2025 - Current
Team member/cashier
HHS
06.2024 - 10.2025
Associate of Applied Science - Business in Healthcare Support Systems
Southwest University