Autumn Gonzalez
Bakersfield,CA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Independent Cosmetologist
Self-employeed
08.2013 - Current
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Answered phone calls and emails to schedule client appointments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Developed new techniques to improve appearance of customer and provide different looks.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Licensed Cosmetologist
Envy Salon And Spa
07.2020 - 02.2021
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Recorded notes for future reference about customer preferences and services delivered.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Monitored current trends to understand fashions and better serve customer needs.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Demonstrated high level of customer service to increase retention and satisfaction.
Licensed Cosmetologist
Salon Gianna
01.2014 - 06.2014
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Recorded notes for future reference about customer preferences and services delivered.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Monitored current trends to understand fashions and better serve customer needs.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
Licensed Cosmetologist
City Looks Salon
10.2013 - 01.2014
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Recorded notes for future reference about customer preferences and services delivered.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Monitored current trends to understand fashions and better serve customer needs.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Demonstrated high level of customer service to increase retention and satisfaction.
Licensed Cosmetologist
Upper Cuts Salon
08.2013 - 10.2013
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Recorded notes for future reference about customer preferences and services delivered.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Monitored current trends to understand fashions and better serve customer needs.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
Education
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZAssociate of Science - Ultrasound
High Desert Medical College
Bakersfield, CA12.2024
License - Cosmetology
Milan Institute -Bakersfield Ca
Bakersfield, CA08.2013
Skills
- Client Education
- Hair Assessment
- Trend Awareness
- Hair Styling
- Color Matching Master
- Hair Coloring Expert
- Bleaching, Dyeing, and Tinting
- Social Skills
Certification
Keratin Complex Smoothing treatment
Cinderella Hair Extensions application
Certified Keratin Complex Smoothing treatment
Continued education courses through Keratin Complex to safely and properly apply their smoothing treatment
Timeline
Licensed Cosmetologist
Envy Salon And Spa
07.2020 - 02.2021
Licensed Cosmetologist
Salon Gianna
01.2014 - 06.2014
Licensed Cosmetologist
City Looks Salon
10.2013 - 01.2014
Independent Cosmetologist
Self-employeed
08.2013 - Current
Licensed Cosmetologist
Upper Cuts Salon
08.2013 - 10.2013
Associate of Arts - Business Administration
University of Phoenix
Associate of Science - Ultrasound
High Desert Medical College
License - Cosmetology
Milan Institute -Bakersfield Ca
Keratin Complex Smoothing treatment
Cinderella Hair Extensions application