Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Autumn Graham

Dayton

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Manager

Integrity Lift Solutions
02.2024 - 01.2025

.

  • Manage employee timesheets using GMS, facilitating accurate payroll distribution.
  • Coordinate work permits and inspections, ensuring compliance with regulatory requirements for job sites.
  • Support the development and maintenance of job costing spreadsheets for new installations and modernization projects.
  • Oversee procurement of parts and supplies, ensuring timely availability to meet operational needs.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Administrative Assistant

Sebaly Shillito + Dyer
03.2022 - 01.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Teller

PNC Bank
03.2021 - 02.2022
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Oversaw currency shipments and deposits while adhering to strict safety guidelines.
  • Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.

Photographer

Lifetouch Photography
11.2019 - 01.2021
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
  • Working quickly and efficiently to manage high volume of clients during the holiday season.

Education

High School Diploma -

Bethel Baptist School
West Carrollton
05-2016

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Administrative support
  • Payroll processing
  • Employee supervision
  • Staff hiring
  • Training and coaching
  • Event coordination
  • Clear oral/written communication
  • Scheduling and calendar management

Certification

Certified as an Ohio Notary Public.

Timeline

Office Manager

Integrity Lift Solutions
02.2024 - 01.2025

Administrative Assistant

Sebaly Shillito + Dyer
03.2022 - 01.2024

Teller

PNC Bank
03.2021 - 02.2022

Photographer

Lifetouch Photography
11.2019 - 01.2021

High School Diploma -

Bethel Baptist School
Autumn Graham