KARLA FARFAN
Dayton
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Prepare to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Manager
Pepes Mexican Flavors
11.2022 - 12.2025
- Trained and mentored staff on service protocols and best practices.
- Managed daily operations to ensure optimal customer service and satisfaction.
- Monitored compliance with health and safety regulations, ensuring a safe dining environment.
- Developed and maintained positive relationships with customers to build rapport and trust.
Cashier
Karma Market
04.2022 - 10.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accuracy in cash handling and balancing at shift end.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management, restocking shelves, and maintaining product displays for visual appeal.
Medico General
Hospital Vicente Corral Moscoso
03.2020 - 02.2022
- Enhanced patient outcomes by diagnosing and treating diverse medical conditions.
- Developed effective treatment plans through interdisciplinary team collaboration.
- Informed patients on disease prevention and health management strategies.
- Guided junior physicians and medical students in clinical practices and patient care.
Medico General
Clinic Santa Ana
12.2019 - 02.2022
- Diagnosed and treated a diverse range of medical conditions in outpatient and inpatient settings.
- Administered or prescribed treatments.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Collaborated with multidisciplinary teams to develop cohesive care plans for complex cases, ensuring optimal results.
Education
No Degree - Community Health Worker
Ohio University
Athens, Ohio, OH12-2025
No Degree - Phlebotomy
Miami Valley Career Technology Center Adult Education
Englewood, OH04-2025
Doctor of Medicine -
University Catholic of Cuenca
Ecuador10-2017
High School Diploma -
Ciudad De Cuenca
Ecuador09-2012
Skills
- Positive attitude
- Community education
- Multitasking and organization
- Problem-solving
- Flexible and adaptable
- HIPAA guidelines
- Motivational interviewing
- Bilingual in English and Spanish
Certification
- Certified Community Health Worker (CHW), Ohio University & Cross Over Community Development (COCD), December 2025
- Cardiopulmonary resuscitation (CPR), December 2025
- Motivational Interviewing, September 2025
- Health Insurance Portability and Accountability Act (HIPAA) (Full Course) September 2025
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Service Manager
Pepes Mexican Flavors
11.2022 - 12.2025
Cashier
Karma Market
04.2022 - 10.2022
Medico General
Hospital Vicente Corral Moscoso
03.2020 - 02.2022
Medico General
Clinic Santa Ana
12.2019 - 02.2022
No Degree - Community Health Worker
Ohio University
No Degree - Phlebotomy
Miami Valley Career Technology Center Adult Education
Doctor of Medicine -
University Catholic of Cuenca
High School Diploma -
Ciudad De Cuenca