Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Attentive listener with an outgoing personality to ensure customers are comfortable, needs are met and promote continuing business.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Sistematik Graphics Inc.
09.2022 - 07.2023
Answered phone calls, emails and in office inquires.
Handled customer pickups and drop offs.
File management and organization.
Assisted in DTG printing.
Updated account information to maintain customer records.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Customer Service Representative
ECO Mulch And Sod
11.2021 - 09.2022
Counting stock yard inventory as well as placing future orders to keep stock on hand.
Answered phone calls as well as operated registers.
Scheduled customer deliveries and maintained delivery driver logs.
Team Member
Tractor Supply Company
08.2020 - 08.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Assisted customers in finding the corrects products and educating them on said products.
Answered phone calls, worked the registers, helped in opening /closing shifts as well as assisted in counting evening tills and filling out bank deposits.