Summary
Work History
Education
Skills
Additional Information
Timeline
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Autumn Hansen

Sales
San Antonio,TX

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Work History

Area Sales Specialist

WhiteStone Custom Homes
12.2018 - 09.2020
  • Luxury Home Sales for San Antonio & Surrounding Area
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Generated new leads through networking and attending industry events.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Provided first-rate service to all customers and potential customers.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Created and implemented sales strategies to successfully meet company targets.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.

New Home Sales Consultant

William Lyon Homes
09.2016 - 12.2018
  • Prepared and presented contracts and other legal documents to clients.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.

New Home Sales Counselor

Jeffrey Harrison Homes
10.2015 - 02.2017
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Prepared and presented contracts and other legal documents to clients.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Reviewed and executed confidential documents, contracts and disclosures.

Sales Associate

K. Hovnanian Homes, Homes
03.2011 - 04.2014
  • Villa's at Kingwood Estates

Sales Hostess

Sudhoff Properties, Leasing
05.2011 - 03.2012
  • On-site Luxury Sales
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Promoted business loyalty by fostering positive customer relationships.
  • Relayed guest comments or suggestions to manager on duty for further action.

Property Manager LIHTC

Graystone Asset Management Limited
01.1998 - 01.2011
  • Area 414 unit multi family LIHTC
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Communicated effectively with owners, residents, and on-site associates.

Education

Some College (No Degree) - General Studies

Champions School Of Real Estate
Houston,Tx

Skills

  • New Home Sales
  • Feature Demonstrations
  • Sales Expertise
  • Materials Take-Offs
  • Inventory Coordination
  • Educating Consumers
  • Site Visits
  • Client Needs Assessment

Additional Information

  • Honors-Awards Most Closings in a quarter with Jeffery Harrison Homes Most Gross & Net Sales during 4th Quarter

Timeline

Area Sales Specialist

WhiteStone Custom Homes
12.2018 - 09.2020

New Home Sales Consultant

William Lyon Homes
09.2016 - 12.2018

New Home Sales Counselor

Jeffrey Harrison Homes
10.2015 - 02.2017

Sales Hostess

Sudhoff Properties, Leasing
05.2011 - 03.2012

Sales Associate

K. Hovnanian Homes, Homes
03.2011 - 04.2014

Property Manager LIHTC

Graystone Asset Management Limited
01.1998 - 01.2011

Some College (No Degree) - General Studies

Champions School Of Real Estate

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