Results-oriented public service professional with six years of experience in government operations and program administration. Manages publicly funded programs, oversees budgets, and prepares reports for leadership. Excels in policy interpretation, compliance, and stakeholder communication. Proven strengths in team management, strategic planning, and conflict resolution, with a focus on continuous process improvement.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Public Safety Communications Supervisor
City of Alexandria – Department of Emergency Communications
Alexandria, VA
11.2023 - Current
Provide administrative and operational oversight of complex, publicly funded programs in a 24/7 government environment.
Supported grant-funded initiatives and operational programs, ensuring compliance with state and local policies and timely reporting.
Develop, monitor, and reconcile departmental budgets, including expenditure tracking and fiscal documentation.
Collected and analyzed operational data to inform management reporting and drive program improvements.
Prepared reports and recommendations for executive leadership, advisory bodies, and governing authorities to facilitate informed decision-making.
Serve as a liaison between internal departments, external agencies, and community partners.
Coordinate meetings, trainings, and workgroups; prepare and distribute agendas, notices, and minutes.
Interpret and communicate policies, procedures, and regulations to staff and stakeholders.
Participate in interagency committees addressing service coordination and community needs.
Public Safety Communications Officer
City of Alexandria – Department of Emergency Communications
Alexandria, VA
10.2018 - Current
Provided frontline public service and customer support in fast-paced government environment, enhancing community engagement.
Communicated effectively with the public, partner agencies, and internal staff.
Coordinated between multiple agencies to ensure seamless service delivery, improving inter-agency collaboration.
Facilitated data collection and reporting for operational analysis, contributing to informed decision-making.
Maintained accurate records and documentation in compliance with regulatory and agency standards.
Education
Some College (No Degree) -
College of Southern Maryland
La Plata, MD
Some College (No Degree) - Legal Studies
Blue Ledge
Skills
Program monitoring
Budget reporting
Data analysis
Policy interpretation
Government documentation
Interagency & Community Collaboration
Stakeholder Communication
Board and Committee Coordination
Team collaboration
Training development
Writing and editing
Professional business writing
Effective communication
Problem-solving
Time management abilities
Problem resolution
Certification
CPR / First Aid
Accomplishments
Valor Award x2
Timeline
Public Safety Communications Supervisor
City of Alexandria – Department of Emergency Communications
11.2023 - Current
Public Safety Communications Officer
City of Alexandria – Department of Emergency Communications
Public Safety Communications Dispatcher Supervisor at Department Of Emergency Management 911Public Safety Communications Dispatcher Supervisor at Department Of Emergency Management 911
Public Relations Consultant / Personal Assistant at Dy. Chairperson, Maharashtra Legislative CouncilPublic Relations Consultant / Personal Assistant at Dy. Chairperson, Maharashtra Legislative Council