Autumn Higgins
Rockford,IL
Summary
I am Autumn Higgins, I go to Boylan Catholic High School as a seventeen year old junior. I am studying to be a psychologist or detective. I am great with people and communication. I am very outgoing and will go out of my way to help someone. I have great listening skills and I am able to deal with stressful situations easily. I am a motivated person and always put my all into everything. Some of my hobbies are writing, reading, as well as softball.
Overview
1
1
year of professional experience
Work History
Lifeguard
Rockford Park District
Rockford, IL
04.2024 - 06.2024
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
- Cleaned, brushed and vacuumed pool to keep clean.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Watched over swimmers to respond quickly to distress situations.
- Observed sections of assigned water zone of responsibility.
- Recognized swimmers in need of assistance and acted quickly.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
Sales Associate
Marshall’s
Rockford
09.2023 - 04.2024
- Greeted customers to determine wants or needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Cleaned shelves, counters and tables to maintain organized store.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Psychology
Boylan Catholic High School
Rockford, IL05-2026
Skills
- Team bonding
- Leadership qualities
- Patience and empathy
- Strong communicator
- Team collaboration
- Listening skills
- Task prioritization
- Multi-tasking strength
- Cleaning techniques
- Customer needs assessment
- Time management
- Customer engagement
- Excellent people skills
- Customer service
- Able to deal with stressful situations
- Outgoing
Timeline
Lifeguard
Rockford Park District
04.2024 - 06.2024
Sales Associate
Marshall’s
09.2023 - 04.2024
Psychology
Boylan Catholic High School