Autumn Hull
Summary
Driven Shift Lead with a proven track record at Chili's Bar And Grill, excelling in staff supervision and customer service. Skilled in POS system operation and conflict resolution, I significantly enhanced operational efficiency and guest satisfaction. Demonstrated exceptional decision-making capabilities and a positive attitude, consistently ensuring safety and service standards were surpassed. Reliable Shift Leader with 3 years in Food Service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
3
3
years of professional experience
Work History
Shift Lead
Chili's Bar And Grill
295 Ginny Ln
06.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Admission Attendant
Riverbanks Zoo And Garden
500 Wildlife Pkwy
05.2023 - 01.2024
- Greeted guests and scanned tickets upon entry to venue.
- Evaluated applications holistically, taking into account both academic performance metrics as well as extracurricular achievements when making admissions decisions.
- Contributed to an organized and welcoming office environment, maintaining clean and well-stocked spaces for staff and visitors alike.
- Worked collaboratively with financial aid representatives to ensure prospective students were aware of scholarship opportunities and had access to necessary resources in order to make informed decisions about their educational investment.
- Reduced wait times for admissions inquiries by implementing efficient phone and email communication strategies.
- Guided guests to exits and provided other instructions or assistance in case of emergencies.
- Managed a high volume of application materials while ensuring timely processing of all documents submitted by candidates.
Education
Associate Degree in Nursing - Nursing Assistance
Midlands Middle College
Columbia, SC06.2026
High School Diploma -
River Bluff High School
Lexington, SC06.2022
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Conflict Resolution
- Staff Motivation
- Positive Attitude
- Cash Handling
- Problem-Solving
- POS System Operation
- Staff Supervision
Timeline
Admission Attendant
Riverbanks Zoo And Garden
05.2023 - 01.2024
Shift Lead
Chili's Bar And Grill
06.2021 - Current
Associate Degree in Nursing - Nursing Assistance
Midlands Middle College
High School Diploma -
River Bluff High School