Autumn Jenkins
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
05.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Barista
Starbucks
01.2019 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Education
High School Diploma -
Home School
Fernandina Beach, FL06.2019
Skills
- Staff Management
- Guest Satisfaction
- Bank Deposit Preparation
- Employee Coaching and Mentoring
- Station Preparation
- Daily Cash Management
- Inventory Management
- Motivational Leadership
- Policy and Procedure Implementation
- Equipment Maintenance
- Teamwork and Collaboration
- Work Station Assignments
Timeline
Shift Supervisor
Starbucks
05.2022 - Current
Barista
Starbucks
01.2019 - Current
High School Diploma -
Home School