Autumn Kalejo
Chicago,IL
Summary
Reliable practice manager offering several years of experience working in busy, customer-driven environments.
Overview
3
3
years of professional experience
Work History
Practice Manager
Primary Care Providers of Chicago
Chicago , IL
08.2022 - Current
- Oversaw the credentialing and licensing of physicians, including verifying qualifications, handling applications, and maintaining accurate and current records to ensure adherence to industry standards and regulations.
- Directed daily operations to ensure seamless patient care, managing staffing levels, training programs, and office efficiency.
- Pioneered a 50% increase in cross-training for front desk and medical assistant roles, fostering a versatile and capable team.
- Ensured compliance with relevant state laws governing healthcare practices.
- Oversaw comprehensive administrative functions, including document processing, referral management, and prior authorization procedures.
- Ensured the accuracy of medical records, vaccine inventory, and point-of-care testing supplies..
- Maintained the operational functionality of office technologies and swiftly addressed technical issues.
- Provided constructive feedback and performance evaluations, addressed disciplinary concerns, mentored staff, and conducted regular meetings to review team performance and set actionable goals.
- Implemented effective strategies to manage self-pay balances, streamline billing processes, and enhance financial accuracy.
- Supervised billing for home health, laboratory services, and nursing homes.
- Developed and executed strategic plans to optimize workflows, improve HEDIS, measure performance, increase patient volume, and focus on revenue management and cost reduction initiatives.
Practice Manager
Chicago Headache Center and Research Institute
Chicago , IL
06.2021 - 08.2022
- Oversaw all aspects of day-to-day practice operations, including front desk reception, appointment scheduling, billing and coding, and insurance verification.
- Coordinated staff recruitment, training, and scheduling activities.
- Managed physician schedules to optimize patient appointments and clinic workflow.
- Procured and maintained office supplies, ensuring a well-stocked and functional work environment.
- Led efforts in collections and management of outstanding balances to ensure financial stability.
- Participated in strategic planning initiatives to develop long-term goals for the practice's growth and success.
Medical Assistant
NorthShore
Glenview, Il
2016 - 2019
- Prepared examination rooms and assisted physicians with patient assessments.
- Recorded comprehensive medical histories and vital signs, ensuring accurate patient records.
- Assisted in minor procedures and treatment, including suture removal and instrument sterilization.
- Managed appointment scheduling and front desk operations, enhancing patient flow and satisfaction.
Medical Assistant
Schaumburg Immediate care
Schaumburg, IL
2014 - 2016
- Collected patient medical histories and vital signs with precision and care.
- Administered medications and collected laboratory specimens as directed by physicians.
- Dressed wounds and performed other clinical tasks to support patient recovery.
- Managed financial records, handled credit and collections, and prepared monthly statements.
Education
Bachelor of Arts - Health Administration
Southern New Hampshire University
Hooksett, NH01-2018
Medical Assisting
Westwood College - O'Hare Airport
Chicago, IL01-2014
Skills
- Workflow Management
- Referral management
- HIPAA and OSHA regulations
- Marketing
- Staff Management
- Payroll Administration
Timeline
Practice Manager
Primary Care Providers of Chicago
08.2022 - Current
Practice Manager
Chicago Headache Center and Research Institute
06.2021 - 08.2022
Medical Assistant
NorthShore
2016 - 2019
Medical Assistant
Schaumburg Immediate care
2014 - 2016
Bachelor of Arts - Health Administration
Southern New Hampshire University
Medical Assisting
Westwood College - O'Hare Airport
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