Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Kirby

Memphis

Summary

Dynamic professional with experience at Carmax, excelling in customer satisfaction and document preparation. Proven ability to enhance patient care as a Medical Assistant, improving appointment efficiency and reducing wait times. Strong multitasking skills demonstrated as a Server at Olive Garden, ensuring exceptional service and collaboration in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Business Office Associate

Carmax
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Developed correspondence letters, memos, and emails.
  • Make sure the titles are correctly in order
  • Sign paperwork with the customer

Medical Assistant

Professional Allied Health
07.2025 - 10.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.

Server

Olive Garden
08.2018 - 05.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Gateway Christian Schools
Memphis Tennessee

No Degree - Medical Assistant/phlebotomy

Professional Allied Health
Memphis

Skills

  • Customer satisfaction
  • Invoice processing
  • Cash reconciliation
  • Document preparation

Timeline

Medical Assistant

Professional Allied Health
07.2025 - 10.2025

Server

Olive Garden
08.2018 - 05.2019

Business Office Associate

Carmax

Gateway Christian Schools

No Degree - Medical Assistant/phlebotomy

Professional Allied Health

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