Autumn Kusske-Anderson
Dallas,TX
Summary
Reliable and upbeat employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Sales Associate
Nordstrom
11.2023 - 03.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Account Manager
Hamernick’s Interior Solutions
06.2021 - 09.2023
- Prospect new leads at property management companies
- Develop and maintain account relationships
- Measure and create flooring bids for customers
- Coordinate flooring projects from inception to completion
- Educated clients on new products or services to increase customer engagement with brand
- Facilitated client satisfaction and renewed customer relations to drive growth
Sales Associate
Hamernick’s Interior Solutions
06.2021 - 06.2022
- Consult with customers about different home improvements
- Project manage home improvement installations
- Coordinate customers’ expectations/ customer satisfaction
- Co-manage retail location
- Public figure for marketing commercials
Program Coordinator
Winona County Alliance For Substance Abuse
05.2020 - 11.2021
- Lead 12-Sector Coalition to improve the health of Winona’s youth Created and implemented substance abuse prevention materials to community
- Organized community events to increase coalition’s membership Managed Coalition’s website and social media
- Developed and maintained relationships with external partners to facilitate program operations
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
Behavioral Therapist
Partners in Excellence
01.2021 - 05.2021
- Provide Applied Behavior Analysis Therapy to autistic children
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies
- Collected session data to aid in treatment planning and assessment
Bar Manager
Zazas Pub and Pizzeria
08.2016 - 09.2020
- Converse with costumers to create fun and positive environment
- Responsible of all bartenders employed at establishment
- Runs the restaurant when managers are away
- Maximized customer service by training staff, overseeing operations, and resolving issues
Support Staff
Home and Community Options
05.2018 - 04.2020
- Provide support and residential services to individuals with developmental disabilities
- Administer medications
- Assist in personal hygiene and activities of daily living
Health Coach
Winona Health
01.2017 - 05.2019
- Collaborate with clients on goal setting
- Provide education on benefits and ways to increase physical activity
- Assisted clients in finding new ways to inspire healthier habits
Volunteer
Rushford Middle School
09.2018 - 01.2019
- Educated fourth graders on nutrition and exercise Created a fun environment for the students
- Used strong interpersonal communication skills to convey information to others
Education
Bachelor of Science - Health Science, Community Health
Winona State University (WSU)
05.2020
Skills
- Employee Mentoring
- Strategic Account Planning
- Sales
- Project Coordination
- Teamwork and Collaboration
- Excellent People Skills
Timeline
Sales Associate
Nordstrom
11.2023 - 03.2024
Account Manager
Hamernick’s Interior Solutions
06.2021 - 09.2023
Sales Associate
Hamernick’s Interior Solutions
06.2021 - 06.2022
Behavioral Therapist
Partners in Excellence
01.2021 - 05.2021
Program Coordinator
Winona County Alliance For Substance Abuse
05.2020 - 11.2021
Volunteer
Rushford Middle School
09.2018 - 01.2019
Support Staff
Home and Community Options
05.2018 - 04.2020
Health Coach
Winona Health
01.2017 - 05.2019
Bar Manager
Zazas Pub and Pizzeria
08.2016 - 09.2020
Bachelor of Science - Health Science, Community Health
Winona State University (WSU)