Autumn Lauren Conkle
Versatile professional who brings core values of excellence, integrity, authenticity, and hospitality, as well as the growth mindset of a teacher, to the roles with which I am entrusted. Adept at utilizing communication to ensure exceptional service to diverse audiences. Proven ability to collaborate effectively with teams, adapting to changing needs and consistently delivering results. Skilled in conflict resolution and customer service with a focus on building strong relationships. Reliable and driven, always striving to exceed expectations and contribute to collective success.
Work History
catering, banquet, and in-house guest relations specialist
1 Year 4 Months- Utilized detail-oriented communication skills to build relationships, converting guests into loyal, enthusiastic clients.
- Delivered exceptional customer service, addressing inquiries and resolving concerns promptly.
- Developed and maintained strong relationships with clientele to enhance guest satisfaction.
- Collaborated with team members to streamline communication processes for improved efficiency.
SoCal Director
5 Months- Managed all daily operations. I maintained and cultivated donor relationships, expanded our volunteer base, and established monthly meal service at a local homeless shelter.
- Developed and implemented engaging social programs to enhance community involvement.
- Coordinated logistics for events, ensuring seamless execution and participant satisfaction.
- Collaborated with stakeholders to identify community needs and tailor services accordingly.
Legal Intake Specialist
3 Years- I developed trust-based relationships with clients using trauma-informed practices and a comprehensive understanding of relevant lawsuits. Assisted clients in signing retainers and managed client files while documenting calls and logging interactions.
- Remote position
- Conducted comprehensive client interviews to gather essential information for legal case assessments.
- Managed and organized case files within electronic case management system to ensure data accuracy and compliance.
- Collaborated with legal team to identify client needs and develop tailored service plans for effective representation.
Education
BA - Music Education
High School Diploma
Skills
Accomplishments
Raised over $80,000 in three months as the FOCUS Director.
Publication: Broccoli for Breakfast. Pen name: Matilda James. Published with Xist Publishing, April 2018.
Community and Parent Judge with STOA Speech & Debate, 2012-Present.