Autumn Lawhead
Lafayette,IN
Summary
Well-qualified Team leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
REAL Broker, LLC
Lafayette, IN
- Current
Real Estate Agent
Silver Lining Real Estate Group
Lafayette, IN
03.2025 - Current
- Conducted market analyses to identify property trends and pricing strategies.
- Facilitated open houses and property showings to engage prospective buyers.
- Developed tailored marketing materials to enhance property visibility and attract clients.
- Assisted clients with contract negotiations, ensuring clarity and compliance with regulations.
- Collaborated with mortgage lenders to provide financing options for potential buyers.
- Cultivated strong relationships with clients through effective communication and personalized service.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Maintained accurate client records and transaction documentation for streamlined processes.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
Delivery Driver
Spark
Lafayette, IN
01.2022 - Current
- Retrieved merchandise from store and dispatched to various properties.
- Delivered packages efficiently within designated timelines, ensuring customer satisfaction.
- Operated delivery vehicle while adhering to safety regulations and traffic laws.
- Managed accurate documentation of deliveries, including signatures and time stamps.
- Conducted vehicle inspections and maintenance checks to ensure operational readiness.
- Implemented feedback from customers to improve service quality and delivery processes.
- Maintained cleanliness and organization of delivery vehicle for optimal efficiency.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Team Leader
Subaru of Indiana Automotive Inc.
Lafayette, IN
04.2016 - 06.2022
- Led a team of production associates, ensuring adherence to quality standards and safety protocols.
- Coordinated daily operations to optimize workflow efficiency and minimize downtime across production lines.
- Trained new team members on equipment operation and company procedures, fostering a culture of safety and teamwork.
- Implemented process improvements that enhanced productivity and reduced operational bottlenecks within the assembly area.
- Monitored performance metrics to identify areas for improvement, driving continuous enhancement of team output.
- Facilitated communication between departments to streamline processes and resolve operational challenges effectively.
- Conducted regular assessments of team skills, identifying training needs to bolster overall performance capability.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Correctional Officer
Miami Correctional Facility
Bunker Hill, IN
06.2015 - 01.2016
- Corrections. Monitor Inmates.
- Monitored inmate behavior to ensure compliance with facility regulations and safety protocols.
- Conducted regular security checks to identify potential threats and maintain a secure environment.
- Enforced rules and policies consistently, promoting a safe atmosphere for staff and inmates.
- Assisted in crisis intervention by employing de-escalation techniques during volatile situations.
- Documented incidents accurately, maintaining clear records for review and analysis.
- Collaborated with team members to implement security strategies that enhanced operational efficiency.
- Trained new officers on procedures, fostering adherence to safety standards within the facility.
- Participated in emergency response drills, ensuring preparedness for various incident scenarios.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Education
High school diploma or GED -
Logansport High School
Logansport IN06.2010
Associate's degree - Criminal Justice
Ivy Tech Community College
Logansport, IN05.2015
Skills
- Writing Skills (10 years)
- Conflict Management (10 years)
- Law Enforcement (1 year)
- Security (1 year)
- Surveillance (1 year)
- Leadership (10 years)
- Case Management (1 year)
- Customer service (10 years)
- Delivery driver experience (2 years)
- Excellent teamwork
- Strong organizational skills
- Highly professional
- Negotiation
- Lead follow up
- Administrative support
Timeline
Real Estate Agent
Silver Lining Real Estate Group
03.2025 - Current
Delivery Driver
Spark
01.2022 - Current
Team Leader
Subaru of Indiana Automotive Inc.
04.2016 - 06.2022
Correctional Officer
Miami Correctional Facility
06.2015 - 01.2016
Real Estate Agent
REAL Broker, LLC
- Current
High school diploma or GED -
Logansport High School
Associate's degree - Criminal Justice
Ivy Tech Community College