Autumn Lilly
Target
Coon Rapids,MN
1
Language
4
years of professional experience
Dedicated HR specialist with expertise in talent acquisition and new hire orientation. Strong background in compliance and employee support, ensuring smooth transitions and a positive workplace environment.
Work History
Human Resources Expert
1 Year 11 Months- Candidate Screening — Assessed applicants for alignment with hiring needs, role requirements, and organizational culture, contributing to effective talent acquisition.
- New Hire Orientation — Conducted orientations and guided new team members through the full onboarding process, answering questions and ensuring a smooth transition into the workplace.
- I‑9 & Onboarding Compliance — Completed and maintained I‑9 documentation and onboarding files with full accuracy and regulatory compliance.
- Leave of Absence Support — Guided team members through LOA requests, location transfers, and HR policy questions with clarity and empathy.
- Employee Support — Offered consistent assistance to team members, resolving workplace concerns and connecting them with relevant resources to enhance employee satisfaction.
- Offboarding & Terminations — Managed offboarding and termination procedures with attention to documentation, confidentiality, and respect for the employee experience.
- Timekeeping & Punch Corrections — Maintained, monitored, and corrected punch entries to ensure payroll accuracy and compliance with labor standards.
- Workplace Operations — Oversaw breakroom cleanliness and organization to support a safe, welcoming environment for staff.
Guest Service Advocate
9 Months- Maintained clean and stocked check lanes and self-checkout areas, enhancing overall guest experience and satisfaction.
- Loyalty Program Support — Educated guests on Target's loyalty program, processed enrollments, and supported promotional events to drive guest engagement.
- Return Processing — Processed guest returns with complete accuracy, clearly explaining the how and why behind each adjustment to ensure transparency and satisfaction.
- Carry‑Out Assistance — Helped guests with carry‑outs to provide a seamless and supportive shopping experience.
- Coordinated break schedules for front-end team members, ensuring continuous service coverage and quality during peak hours.
- Order Fulfillment — Collaborated with team members to ensure drive‑up and pickup orders were completed accurately and on time.
- Trained new team members on front-end processes and guest service standards, facilitating smooth integration into the team.
- Team Member Support — Assisted new team members by answering questions and providing guidance to ensure smooth onboarding.
- Conducted training sessions for new team members on company policies and procedures. — Trained new team members on front‑end processes, guest service standards, and POS operations.
Deli Clerk
5 Months- Food Preparation Support — Collaborated with team members to ensure timely and accurate preparation of guest sandwiches and deli items, enhancing guest satisfaction.
- Food Safety Compliance — Ensured full compliance with food safety standards, including proper handling, storage, and sanitation procedures.
- Sanitary Workstation — Maintained a sanitary and organized workstation while preparing guest deli orders, ensuring a clean and safe environment at all times.
- Inventory & Stocking — Monitored and organized inventory levels to maintain a well-stocked sales floor, facilitating an easy shopping experience for guests.
- Opening & Closing Procedures — Took down and assembled slicers during opening and closing routines, following all safety and sanitation guidelines.
- Cleaned and organized backroom area throughout shifts to support efficient operations. — Ensured the back area remained clean and orderly between guest interactions.
- Coffee Station Maintenance — Regularly stocked, cleaned, and refreshed coffee stations to provide a consistent and inviting guest experience.
- POS & Register Support — Took down registers at the end of the night and assisted guests with checkout between deli orders.
Education
GED
- 4.0 GPA
- AP Course Completion
Skills
HR compliance
Orientation facilitation
Recruitment strategies
Timekeeping management
Staff development
Workplace operations
Team management
Problem resolution
HR policies and procedures
Customer service
Customer relations
Training and mentoring
Languages
English
Native or Bilingual
Timeline
Human Resources Expert
Target
09.2024 - CurrentRead More
Guest Service Advocate
Target
12.2023 - 09.2024Read More
Deli Clerk
Heritage
12.2022 - 05.2023Read More
Acellus Academy
GED
Read More