MAMOONA IJAZ
Gibsonton,FL
Summary
Human Resources Operations professional with 10+ years of experience supporting payroll, benefits, administration, Human Resources Information System (HRIS) Management, employee life cycle and HR reporting within fast paced organizations. Skilled in Workday HCM, UKG, HR Analytics, to maintain data accuracy, streamline people operations, ensure regulatory compliance and supporting companies overall objectives.
Overview
18
18
years of professional experience
Work History
HUMAN RESOURCES EXPERT
TARGET
Tampa, FL
02.2025 - Current
- Administer HR Operations processes including onboarding, payroll, benefits Administration, employee record management and HR compliance.
- Maintain and update Employee data within Workday HCM and UKG while ensuring HRIS accuracy, confidentiality and data integrity.
- Generate HR reports and analytics to support workforce planning, compliance reporting and leadership decision making.
- Ensure compliance with federal and state laws including FMLA, ADA and EEO requirements.
- Provide HR guidance to employees and leadership regarding policies, procedures, and employee relationships.
- Contribute to HR process improvements and operational efficiencies to support organizational growth and employee engagement.
HR/ADMINISTRATION & BUSINESS DEVELOPMENT LEAD
CATCO KIDS
01.2019 - 01.2025
- Led HR operations including recruitment, onboarding,benefits & compliance administration and employee relations.
- Managed HR reporting,employee records,and workforce analytics to improve rational decision making and organizational planning.
- Planning and implementing Human Resources & business strategies, goals, and objectives.
- Identify business networking and collaboration opportunities with potential institutions, regulatory bodies, government personnel, corporate, NGOS, and startups.
- Sustain stakeholders and potential business partners for business growth and success.
- Financial planning for investing in business plans and projects.
- Strategic thinking for creating sustainable solutions for society and community development.
- Collaboration with IFC (International Finance Corporation) and PBC (Pakistan Business Council) on family-friendly work policies by establishing childcare centers.
- Conducted childcare training projects and audit projects in collaboration with the ILO (International Labour Organization) and KPMG.
- Establishment of onsite emergency childcare centers with corporations during COVID-19, and supported frontline, community, and healthcare workers (including doctors, paramedical staff, nurses, etc.).
SENIOR MANAGER HR & ADMINISTRATION
CATCO KIDS
01.2014 - 01.2019
- Develop and implement HR & Admin strategies aligned with the company's overall goals.
- Develop and implement HR/Admin SOPs.
- HR & Admin annual department work plans for managing teams.
- Analysis of all Human Resources policies, programs, and practices to inform management of new developments.
- HR & Admin planning, budgeting, and overall monitoring.
- Manage the company's external and internal events per planner and budget.
- Make arrangements for the company's external and internal training per annual planners.
- Ensure the event requirements are fulfilled, organized, and delivered on the event date.
- Managed two heads of departments across over 100 employees.
- Collaborated with three department managers to develop an initiative program training for over 150 employees, which improved retention by 50%.
- Analyzed employee feedback to develop team initiatives and a performance review system, which reduced staff turnover by 40%.
- Generated $1 million through the renewal of annual contracts with corporate clients.
- Manage the company's major procurements, including BOQs, POs, and design and layout, which turned into a profit of $5 million.
- Increased employee satisfaction by initiating a flexible work-from-home policy, leading to a 15% boost in productivity.
- Streamlined the recruitment process by implementing an applicant tracking system, reducing time-to-hire by 40%.
MANAGER HR & ADMINISTRATION
CATCO KIDS
01.2012 - 01.2014
- Prepare and maintain HR monthly, quarterly, and annual reports to present to the company management.
- Update the company's organogram, JDs, JS, training planners, and performance scores.
- Planning and budgeting for the HR and Administration department, monitoring and controlling departmental budgets, and preparing variance and annual budget reports.
- Prepare and manage the company's payroll, monthly finances, invoices, and payments.
- Training and Development Management to plan and arrange external and internal training for employees.
- Manage the recruitment and selection process, and the induction of new employees.
- Ensure the renewal of annual contracts with corporate clients.
ASSISTANT HR & ADMIN MANAGER
CATCO KIDS
10.2010 - 01.2012
- Assists in developing and implementing employee handbook and new personnel policies and procedures.
- Assist HR manager in payroll processing.
- Prepare appointments, confirmations, promotions, and demotion letters.
- Administers programs, procedures, and guidelines to help align the workforce with the company's strategic goals.
- Participates in developing department goals, objectives, and systems.
- Vendor management, identifying new vendors based on requirements, making costs and quality comparisons, negotiating, and ensuring that the vendors agreed on the company's terms and conditions.
- Dealing with transporters and travel agents per requirements and ensuring to facilitate the requests on time.
- Collaborated with leadership to enforce HR policies and ensure compliance with employment laws.
- Developed and implemented diversity and inclusion initiatives resulting in a 10% increase in minority hires.
- Led HR team in implementing new employee onboarding process resulting in a 20% reduction in time-to-productivity.
- Conducted investigations into employee complaints and provided resolutions by company policies.
- Audited and changed vendors lists to support business reducing office budget by 15%.
- Restructuring of HR and Administration departments in resulting 40% employees work efficiency.
ASSISTANT HR
ASSOCIATED CONSULTING PVT LTD
01.2009 - 12.2009
- Identify training and development needs of employees.
- Organize staff training sessions, workshops, and activities.
- Assist HR manager in the recruitment process.
INTERNATIONAL TRAINING SELLER
MARCUS EVANS
10.2008 - 12.2008
- Coordination with Middle Eastern companies to sell international training conducted by Marcus Evans at the international level.
- Keeping and maintaining the record of training participants in terms of forms, payment submissions confirmations.
Education
MBA - Human Resources
Virtual University
08-2008
Skills
- HR Operations
- Payroll & Benefits Administration
- EEO & Labor Law Compliance
- HRIS Management(Workday HCM & UKG)
- HR Data Analytics & Reporting
- Employee Life Cycle Management
- Compensation Administration
- HR SOPs
- HR Process Improvement
- HR Reporting & Analytics
- HR Budget & Audit
- Project Management
Projects
- PDCF Daycares Audit Project in collaboration with KPMG
- Child Care Provider (CCP) Core Training Provision Project in Collaboration with ILO (International Labor Organization)
- Focus Group Discussions Project (ROI, Socio-Economic Forces Effects on Establishment of Company Childcare Centers)
References
References available upon request.
Professional Courses
- Workday Basic Series- Issued by Workday(Skills; Workday Integration, Workday Security Configuration, Workday Reporting, Workday Integration, Business Process Framework).
- Lean Six Sigma Yellow Belt Certification- Issued by University of South Florida Corporate Training and Professional Education( Skills; DMAIC, Lean Methodology, Continuous Improvement.
- Business Analysis & Process Management- Issued by Coursera(Skills, Lucid Chart, Business Process Management, Flow Chart)
- Organizational Change-Managing and Supporting Employees (Coursera)
- Project Management Office Workshop by PMI (Project Management Institute)
- Project Management Professional (PMP) Workshop by PMI (Project Management Institute)
- Business Communication Course, IBA (Institute of Business Administration)
- SA (Social Accountability)8000; 2008 Internal Auditor Course by TQCSI
Timeline
HUMAN RESOURCES EXPERT
TARGET
02.2025 - Current
HR/ADMINISTRATION & BUSINESS DEVELOPMENT LEAD
CATCO KIDS
01.2019 - 01.2025
SENIOR MANAGER HR & ADMINISTRATION
CATCO KIDS
01.2014 - 01.2019
MANAGER HR & ADMINISTRATION
CATCO KIDS
01.2012 - 01.2014
ASSISTANT HR & ADMIN MANAGER
CATCO KIDS
10.2010 - 01.2012
ASSISTANT HR
ASSOCIATED CONSULTING PVT LTD
01.2009 - 12.2009
INTERNATIONAL TRAINING SELLER
MARCUS EVANS
10.2008 - 12.2008
MBA - Human Resources
Virtual University