Autumn Lookabaugh
Fayetteville,NC
Summary
Experienced healthcare and sales professional with a strong background in patient care, client relations and record keeping. Accustomed to operating on a supervisory capacity, enjoys mastering new skills while delivering exceptional service. Adaptable with a positive attitude, I'm seeking opportunities to further develop my career in the medical industry.
Overview
4
4
years of professional experience
Work History
General Manager
The Renaissance Day Spa
Fayetteville, NC
01.2022 - 04.2023
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Recruited, trained and empowered employees to achieve key performance indicators.
Phlebotomist
VA Medical Center
Fayetteville, NC
03.2020 - 01.2022
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Performed venipuncture and other blood collection procedures according to established standards.
- Documented patient information into electronic medical records system.
Ogp Associate
Walmart
Cameron, NC
04.2019 - 03.2020
- Developed and maintained relationships with clients and vendors.
- Helped customers locate items within the store using the inventory system.
- Trained new associates on store operations, policies, and procedures.
Education
High School Diploma -
Clover Park Technical College
Lakewood, WA01-2018
Phlebotomy Technician Program -
Fayetteville Technical Community College
Fayetteville, NCSkills
- Client Relations
- Sales
- Customer Retention
- Time Management
- HIPAA Compliance
- Patient Care
- Communication abilities
- Data Entry
- Leadership
- Problem Resolution
- Certified in CPR
Timeline
General Manager
The Renaissance Day Spa
01.2022 - 04.2023
Phlebotomist
VA Medical Center
03.2020 - 01.2022
Ogp Associate
Walmart
04.2019 - 03.2020
High School Diploma -
Clover Park Technical College
Phlebotomy Technician Program -
Fayetteville Technical Community College
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