Autumn Maholy
Mokena,Illinois
Summary
Knowledgeable individual with a strong background in driving sales growth and fostering client relationships. Demonstrated ability to meet and exceed sales targets while effectively managing customers. Proven expertise in negotiation and communication, ensuring client satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Waffles Cafe
411 E Lincoln Hwy, New Lenox, IL
04.2024 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Saleswoman
Pink Slip Boutique
18907 Wolf Rd, Mokena, IL
07.2023 - 05.2025
- Developed tailored sales strategies for diverse clients, effectively addressing their unique needs.
- Mentored other staff members, sharing best practices to help them achieve success in their roles quickly.
- Maximized profits through effective negotiation tactics during the closing process.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Head Waitress
Tuscany Falls Banquets
9425 W 191st St, Mokena
07.2022 - 04.2024
- Supervised server staff and simultaneously served personal section of tables.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Strengthened teamwork among waitstaff through effective delegation of tasks based on individual strengths.
- Worked with customers and planners to ensure that the event ran smoothly and customers were happy with their service.
Education
No Degree - Nursing
Illinois State University
Normal, IL05-2028
High School Diploma -
Lincoln-Way Central Highschool
New Lenox, IL05-2024
Skills
- Goal-oriented mindset
- Sales strategy development
- Customer experience enhancement
- Multi-tasking abilities
- Closing sales
- Teamwork and collaboration
Timeline
Restaurant Hostess
Waffles Cafe
04.2024 - 08.2024
Saleswoman
Pink Slip Boutique
07.2023 - 05.2025
Head Waitress
Tuscany Falls Banquets
07.2022 - 04.2024
No Degree - Nursing
Illinois State University
High School Diploma -
Lincoln-Way Central Highschool