Megan Morehead
Knoxville,TN
Summary
Effective Student committed to learning, developing skills in business analytics and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Dynamic professional with a proven track record in customer service and cash handling expertise, demonstrated at Fieldhouse Social and other positions. Excels in adaptability and resilience, with a goal-oriented mindset that enhances brand loyalty and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Fieldhouse Social
02.2023 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Answered customer questions about hours, seating, and menu information.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Completed daily side work and opening and closing duties without fail.
Floor Staff Member
Regal Cinemas
09.2022 - 07.2023
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Provided exceptional customer service by quickly resolving complaints and answering questions about film content or theater policies.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
- Performed routine inspections of theater to identify safety hazards.
Brand Ambassador
American Eagle Outfitters, Inc
04.2022 - 07.2022
- Greeted customers warmly and pleasantly answered inquiries.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Worked with team to achieve sales goals for products.
Education
Bachelor of Science in Business Administration - Business Analytics
University of Tennessee
Knoxville, TN05-2027
High School Diploma -
West Creek High School
Clarksville, TN05-2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Workplace Safety
- Cash handling expertise
- Patience and Empathy
- Adaptability and Resilience
- Promotional knowledge
- Goal-oriented mindset
Timeline
Restaurant Hostess
Fieldhouse Social
02.2023 - Current
Floor Staff Member
Regal Cinemas
09.2022 - 07.2023
Brand Ambassador
American Eagle Outfitters, Inc
04.2022 - 07.2022
Bachelor of Science in Business Administration - Business Analytics
University of Tennessee
High School Diploma -
West Creek High School
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