AUTUMN MATULA
Austin
Summary
Motivated psychology graduate eager to contribute to the field of child development. Demonstrated ability to support team performance and enhance customer satisfaction through effective communication and problem-solving. Ready to leverage educational background and practical experience in a supportive role.
Overview
2027
2027
years of professional experience
Work History
HEAD HOSPITALITY
POPS LEMONADE
05.2025 - 05.2026
- Resolved customer issues with knowledgeable and friendly service to enhance overall satisfaction.
- Collaborated with team members to align efforts towards achieving company objectives.
- Executed daily tasks with precision and speed.
Retail Sales Lead
FRANCESCAS
Round Rock
12.2021 - 08.2024
- Coached new team members to enhance skills and prepare for advancement opportunities.
- Executed brand standards to drive sales goal achievement and maintain consistency.
- Implemented visual merchandising strategies to enhance product displays.
- Cultivated customer relationships through effective communication, resulting in repeat business.
Child Caregiver
Self-employeed
Austin
2016 - 2024
- Created and implemented individualized plans tailored to each child's unique needs and interests, supporting their personal development.
- Delivered attentive care to children, fostering a safe and nurturing environment that promoted their well-being.
- Facilitated communication with parents regarding children's daily activities and specific needs, enhancing parent engagement.
Education
Bachelor of Science - Psychology
Baylor University
Waco, TX05-2026
High School Diploma -
McNeil High School
Austin, TX05-2022
Skills
- Customer service
- Organization
- Time Management
- Communication Skills
- Social Media
- Research
Websites
Timeline
HEAD HOSPITALITY
POPS LEMONADE
05.2025 - 05.2026
Retail Sales Lead
FRANCESCAS
12.2021 - 08.2024
Child Caregiver
Self-employeed
2016 - 2024
Bachelor of Science - Psychology
Baylor University
High School Diploma -
McNeil High School