Autumn Maunakea
Fairfax Station,VA
Summary
I am an enthusiastic retail professional with hands-on experience in customer service and sales. I am a strong communicator and team player, eager to learn new processes to support overall success in my work environment. I am a hard worker, dedicated to efficiency and known for having amazing reviews from customers.
Overview
1
1
Language
2
2
years of professional experience
Work History
Cashier
Kohls Department Store
Burke, Virginia
09.2025 - 09.2026
- Ensured efficient processing of customer transactions at the checkout counter, enhancing the speed of service.
- Managed secure handling of cash and credit card transactions to protect financial integrity.
- Processed receipts, refunds, credits, and change accurately to ensure customer satisfaction.
- Assisted customers with product inquiries and store layout navigation to enhance shopping experience.
- Delivered friendly service to create a welcoming atmosphere for customers.
- Upheld cleanliness and organization standards in the checkout area to promote a welcoming environment.
- Refilled shelves with merchandise throughout shifts.
- Supported beauty sales by providing product recommendations to customers inside Sephora at Kohl's
- Performed various roles at the Amazon counter inside Kohl's to support operations
Server Assistant
Texas Roadhouse Restaurant
Manassas, Virginia
02.2025 - 07.2025
- Aided servers in delivering food and beverages to guests promptly.
- Maintained orderly dining area and sanitized guest tables consistently.
- Restocked condiments and supplies to support efficient operations.
- Communicated with hosts, busser, and kitchen staff to prepare for and serve customers.
- Collaborated with hosts, busser, and kitchen staff to optimize service quality.
- Assisted with event setup and breakdown of dining room arrangements.
- Arranged menus, silverware, and condiments at tables prior to guest seating.
- Conducted opening and closing activities including cleaning surfaces and replenishing stock.
- Mentored new server assistants on operational procedures and expectations.
Education
High School Diploma -
Robinson Seconday School
Fairfax, VA06-2025
Some College (No Degree) - Deaf Studies/ASL Literature
Northern Virginia Community College
Annandale, VA09-2026
Skills
- American Sign Language
- Problem solving
- Event organization
- Hospitality and accommodation
- Social skills
- Articulate and outgoing
- Thrive in energetic environment
- Always interested in learning something new
Languages
American Sign Language (ASL)
Professional
Timeline
Cashier
Kohls Department Store
09.2025 - 09.2026
Server Assistant
Texas Roadhouse Restaurant
02.2025 - 07.2025
High School Diploma -
Robinson Seconday School
Some College (No Degree) - Deaf Studies/ASL Literature
Northern Virginia Community College