Autumn Molnar
Monroe,MI
Summary
Experienced Customer Service Worker bringing outstanding performance working with others to meet common goals. Familiar in task organization and workflow optimization with upper management experience. Eager to work with others in a collaborative work environment to prioritize the customer needs.
Overview
7
7
years of professional experience
Work History
Barista/Team Member
Nocturnal
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
Kitchen Shift Lead
Panera Bread
01.2022 - 01.2024
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained a clean and organized workspace, ensuring adherence to health and safety regulations.
- Managed inventory levels to reduce food spoilage while maintaining adequate stock for daily operations.
- Monitored equipment functionality regularly, addressing maintenance issues proactively to minimize downtime and maintain consistent kitchen operations.
Shift Manager
Tim Hortons
08.2020 - 04.2021
- Tracked receipts, employee hours, and inventory movements.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Library Page
The Dorsch Memorial Library
05.2017 - 09.2020
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Communicated with other local and regional branches to locate materials for inter-library loans.
- Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
Education
Bachelor of Arts - English Literature
University of Toledo
Toledo, OH12.2024
No Degree - General
Monroe County Community College
Monroe, MI05.2021
High School Diploma -
Monroe County Middle College
Monroe, MI05.2021
Skills
- Operational Efficiency
- Cataloging and shelving
- Processes and procedures
- Staff Supervision
- Stock Rotation
- Order Receiving
- Customer Relations
Timeline
Barista/Team Member
Nocturnal
10.2023 - Current
Kitchen Shift Lead
Panera Bread
01.2022 - 01.2024
Shift Manager
Tim Hortons
08.2020 - 04.2021
Library Page
The Dorsch Memorial Library
05.2017 - 09.2020
Bachelor of Arts - English Literature
University of Toledo
No Degree - General
Monroe County Community College
High School Diploma -
Monroe County Middle College
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