Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma L. Cheung

South Jordan,UT

Summary

Provide personal best for customers and teammates to ensure high-quality service. Maintain high-quality communication with customers and teammates to ensure satisfaction, sure everyone is satisfied. Seek mentorship and learn from others who have an experience that I can learn. I thrive in team environments and work effectively with people from diverse backgrounds. I adapt quickly to changing circumstances and responsibilities and am successful when taking either leadership or contributing roles. While I am glad to receive instruction, guidance, and criticism, I can also work independently in ambiguity without constant supervision. I am self-driven, self-motivated

Reliable Cafe Worker serving customer needs in Paris Baguette environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual, and approachable.

Overview

2
2
years of professional experience

Work History

Team Member/Barista

Nekter Juice Bar Inc.
Mesa, AZ
06.2021 - 10.2021
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products
  • Worked withdifferent stations to provide optimal coverage and meet production goals
  • Maintained productive, efficient approach to all tasks
  • Operated register to process payments and collect cash payments for order totals
  • Continuously checked products for quality assurance according to strict guidelines

Hostress/Restaurant Busser

Red White and Brew
Mesa, AZ
06.2021 - 12.2022
  • Responsible for welcoming and greeting guests and assigning guests to tables they prefer, while maintaining a rotation in mind so servers receive the right numbers of customers
  • Always looking to help others, including side-work like bussing tables, helping servers, and taking phone calls for taking out
  • Having a positive mindset and attitude in order, to be self-motivated and self-driven in order to be successful.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Barista/Barista Trainer/Cashier

Paris Baguette
Mesa, AZ
12.2021 - 05.2022
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled cash and processed payments accurately to avoid errors.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Packing all the pastry and baked goods in timely-manner while assisting customers


Education

High School Diploma -

Red Mountain High School
Mesa AZ
05.2022

Skills

  • Menu Memorization
  • Professional Relationships
  • Operational Efficiency
  • Problem Detection and Resolution
  • Stress Tolerance
  • Concern for Others
  • Cooperative and Good Natured
  • Independence and Initiative

Timeline

Barista/Barista Trainer/Cashier

Paris Baguette
12.2021 - 05.2022

Team Member/Barista

Nekter Juice Bar Inc.
06.2021 - 10.2021

Hostress/Restaurant Busser

Red White and Brew
06.2021 - 12.2022

High School Diploma -

Red Mountain High School
Emma L. Cheung