Tiffany Chesley
Norman
Summary
Experienced in customer service and food service roles, showcasing strong dependability and punctuality. Capable of quickly adjusting to new challenges and operational changes. Focused on delivering exceptional service and building positive relationships with customers and team members.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Barista/Team Member
TEA Cafe
Norman
12.2025 - 07.2026
- Prepared a variety of specialty teas and coffee beverages for customers.
- Maintained cleanliness and organization of workstations and equipment.
- Provided excellent customer service, addressing inquiries and concerns promptly.
- Operated point-of-sale system for accurate order processing and payments.
- Assisted in training new staff on beverage preparation techniques.
- Stocked inventory items and monitored supply levels for timely replenishment.
- Handled expo orders
- Assisted in closing and opening the store
Hostess/To-Go Specialist
Benihanas
Anchorage
04.2023 - 11.2025
- Greeted and seated guests in a welcoming manner.
- Managed reservations and walk-ins efficiently.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Cleared and set tables efficiently for incoming diners.
- Supported kitchen staff by restocking supplies as needed.
- Organized dishware and utensils to facilitate quick access.
- Expedited food to tables to assist servers during busy periods.
- Rang in, prepared, and packaged to-go orders.
- Handled cash and card transactions in a POS system.
- Provided guest with information about the menu, promotional deals, and rewards program.
- Took guest pictures for them upon request.
- Assisted in birthday celebrations with servers.
- Refilled receipt and chit printers.
- Replaced photo printer paper and ink cartridges as needed.
Prep/Line Cook/Teppan Chef
Benihanas
Anchorage
04.2023 - 11.2025
- Restocked ingredients and changed out containers as needed
- Kept food expiration labels up-to-date
- Prepared a variety of foods, including proteins, produce, and sauces.
- Kept fridges and walk-ins organized and clean.
- Changed the fry oil and cleaned the fryer on a weekly basis.
- Prepared and cooked a variety of dishes in high-volume kitchen.
- Maintained cleanliness and organization of food preparation areas.
- Followed recipes and safety standards for food handling.
- Trained new staff on cooking techniques and kitchen procedures.
- Adapted menu items based on allergies and customer preferences.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, oven, and fryer to cook and plate items to quality guidelines.
- Wrapped up all food items at the end of the night to ensure freshness and quality.
- Followed established procedures and requirements for safe food handling, storage and service.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Organized storage areas for efficient usage of space.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Quickly learned and adapted to new menu items.
- Cooked for up to 12 people at the same time while maintaining food quality and efficiency.
- Engaged in guest conversation while cooking.
- Assisted with expo as needed.
Customer Service Representative
Victoria's Secret & PINK
Anchorage
05.2021 - 02.2022
- Got the highest amount of credit card applications for 2021 and increased the store's percentage.
- Rang up and handled cash and credit card transactions on a POS system.
- Gave out information on store products and other customer inquiries.
- Gave bra fittings and maintained the dressing rooms
- Identified opportunities for upselling additional products or services based on customer needs.
- Received and handled incoming calls.
- Swept and took out the garbage and boxes.
- Kept the floor inventory organized, and restocked as needed.
Education
High School Diploma -
SAVE High School Completion Program
Anchorage, AK06-2023
Skills
- Guest relations
- Food preparation
- Order processing
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Menu memorization
- Customer service expertise
- Detail-oriented
- Phone etiquette
- Cash handling
- Staff training
- Dependable and responsible
- Organizational skills
Certification
Food Handler Certification
References
References available upon request.
Timeline
Barista/Team Member
TEA Cafe
12.2025 - 07.2026
Hostess/To-Go Specialist
Benihanas
04.2023 - 11.2025
Prep/Line Cook/Teppan Chef
Benihanas
04.2023 - 11.2025
Customer Service Representative
Victoria's Secret & PINK
05.2021 - 02.2022
High School Diploma -
SAVE High School Completion Program