Dex Kaufman
Ashland,OR
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings, and has been food handlers certified since December of 2020.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista/Store Team Member
Target
Napanoch, NY
05.2023 - 02.2024
- Operated espresso machines and commercial coffee brewers to create beverages.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Worked in other departments of Target in addition to starbucks tasks.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
Starbucks
Napa, CA
12.2020 - 05.2023
- Maintained regular and consistent attendance and punctuality.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
Vintage High School
Napa, CA06-2033
Bachelor of Science
Southern Oregon University
Ashland, OR06-2027
Skills
- Retail Management
- Guest Service
- Sales Expertise
- Exceptional Customer Service
- New Hire Training
- Cash Handling
- Speedy And Efficient
- Team Leadership
- Friendly And Outgoing
- Barista Training
- Pos Systems
- Front Counter Maintenance
- Menu Memorization
- Safe Food Handling
Affiliations
- Percussionist within Raider Band
- Hosts Game nights and community building opportunities
Accomplishments
- Barista of the month, August, 2024
Certification
- Food Handler Certified, 2024
Languages
English
Professional
References
References available upon request.
Timeline
Barista/Store Team Member
Target
05.2023 - 02.2024
Barista
Starbucks
12.2020 - 05.2023
High School Diploma -
Vintage High School
Bachelor of Science
Southern Oregon University