Autumn Pina
Hillsborough,NJ
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Host/Food Runner
Old Man Rafferty's
Hillsborough, New Jersey
05.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and communicated menu details effectively to guests.
- Resolved customer complaints professionally, enhancing satisfaction and fostering loyalty.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Welcomed customers, provided menu insights, and recommended specials to boost sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Lifeguard
American Pool And Spa
Hillsborough, New Jersey
05.2022 - 05.2025
- Maintained constant surveillance of patrons in the swimming area at all times.
- Monitored swimming areas, ensuring safety and adherence to regulations.
- Enforced pool rules, promoting a safe environment for all guests.
- Communicated safety rules and practices clearly to guests.
- Conducted routine maintenance checks on safety equipment and pool facilities.
Education
Bachelor of Science - Political Science/Sociology
University of Colorado At Boulder
Boulder, CO05-2029
Skills
- POS operation
- Take-out service
- Customer service
- Time management
- Fast-paced environment
- Team collaboration
- Effective communication
- Public speaking
- Critical thinking
- Research analysis
Certification
- Life Guard Certification- American Pool 2023-2025
Timeline
Server/Host/Food Runner
Old Man Rafferty's
05.2023 - Current
Lifeguard
American Pool And Spa
05.2022 - 05.2025
Bachelor of Science - Political Science/Sociology
University of Colorado At Boulder